Packaged Solutions and Integration (PSIG)
Mission statement
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Provide an extensive suite of management and technology services, including packaged software selection, development, project management, full cycle application implementation, and ongoing support.
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Meet or exceed customer expectations by delivering well designed, reliable solutions, and providing professional customer service.
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Understand and appreciate the business imperatives of our customers to a degree that enables us to anticipate technology modification needs necessitated by changes in their business environments.
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Develop and foster a team of motivated, proactive, well-trained and highly-qualified professionals.
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Create a work environment where trust and professionalism result in high quality, reliable solutions that are delivered in close collaboration with our customers and business partners.
Systems supported by the group
- Campus Card Transaction System (CBORD CS Gold/Micros)
- Enterprise Content Management (OnBase)
- Parking management (T2 Flex)
- University events, meetings and classroom scheduling (Resource/Schedule 25)
- Visa Services (FsaAtlas)
Services provided by the group
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Project management
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Business analysis
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Packaged Software selection
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Solution architecture -- Technology, processes & practices, customer education, user group education/facilitation etc.
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Full cycle implementation with limited customizations and integration services
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First level on-campus application support
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Consulting and support for OnBase
Support
HelpDesk@princeton.edu
Website: http://www.princeton.edu/psig
Contact for this group
Devaki Ginde (Senior Manager)
devakig@princeton.edu
609.258.2718
