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Academic Services Billing Policies for 2008-09

Non-billable hours

  • Research and course-related. Work done in support of Princeton courses, non-funded research, and student theses will not be billed. Such work may come directly from faculty or students, or indirectly from OIT or other department staff.
  • Bug fixes. Work required to keep applications running due to bug fixes (i.e., program errors that are our fault) or changes in the OS environment will not be billed.
  • Meetings. Consultations about proposed projects or reviews of work on ongoing projects will not be billed.
  • Consulting. Academic Services staff will advise OIT colleagues and customers in their areas of expertise at no cost, as long as this does not translate into work being done for the advisee.

Billable hours

  • Projects. Unless one or more points above are met, work on Academic Services projects will be billed. (See hourly rates below.)
    • Elapsed hours will be kept track of on a daily basis and will be rounded to the nearest quarter hour.
    • Projects will receive a write-up and price quote before they are undertaken.
    • If we underestimate the required time, and that is due to our error, we will stick to the original estimated amount for billing purposes.
    • If a customer asks for features not included when the original project write-up and estimate were created, we will bill the customer for the extra time needed to implement those features after first presenting a write-up and a revised cost estimate.
  • Funded research. Work undertaken on behalf of Princeton research projects having grant support will be billed as above. 
  • Enhancements. Work undertaken to change the functionality of finished projects will be billed as above.

Rates and Service Charges

Alphabetic list of services

Especially for
Faculty
Staff
Students

In-Office Technology Training

“IT’s Academic” blog

Blackboard (Bb) course management system

WebSpace collaboration system

Charging Policy

General info about Bb at Princeton

Getting help with Bb

Lunch 'N Learn

Meet our staff

Portfolio

Request work from Academic Services



Academic Services 
Contact Information:


Director
Serge Goldstein
87 Prospect Avenue
Princeton University
Princeton, NJ 08544
Phone: 609-258-6059
Fax: 609-258-0818
serge@princeton.edu

Assistant to the
Director

Alberta Noon
Phone: 609-258-6020
Fax: 609-258-0818
anoon@princeton.edu


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