Princeton University

 

Blackboard FAQ


Frequently Asked Questions

Navigation:

Portal, modules, and tabs

Course and organization sites

Multi-Language Support

Modifying your Course Design Animated Tutorial

 

Portal, modules, and tabs

Q: Why don't all the sites I'm enrolled in show up in the My Courses (sortable) module?

A: The default for this module is to display only the current semester's courses (or in the case of yearlong courses, the current academic year's courses). To display your course sites from previous semesters and courses that are not semester-based, click on the small circle with the pencil found in the module header,

check the boxes next to the semesters and the courses within those semesters you want shown and click Submit. To display courses that are not semester-based, check the box next to Show Other Courses and click Submit.

Your Organizations are listed separately in the My Organizations module, which is not sortable.

Q: Why are courses I am no longer enrolled in are still listed in my Course List under the Courses tab?

A: This list is designed to give you easy access to all Blackboard course sites in which you have ever been enrolled at Princeton. If the instructor has made a course site unavailable, it will not display here to those enrolled in it as students. This page cannot be modified.

Q: Can I add or remove modules from the My Blackboard page?

A: You can modify the My Blackboard page by clicking the Content button in the upper right corner. Add or remove the modules by checking/unchecking the boxes next to them. Modules that are checked in red cannot be removed. Remember to click Submit to lock in changes.

Q: Can I reorganize the My Blackboard page?

A: Click the Layout button to rearrange your modules or the change color schemes. Remember to click Submit to lock in changes.

Course and organization sites

Q:The table of contents (menu in the left frame) of my site do not appropriately reflect the organization of my site. How can I make changes?

A: From the Manage Course Menu / Manage Organization Menu page, those with Control Panel access can modify the table of contents (the menu in the left frame) of the Blackboard site. One can choose to have links to specific content areas, specific items within content areas, specific tools or all the tools, and to external Web sites. On the Manage Course Menu page one can modify the menu content and names to suit the course or organization.

To open the Manage Course Menu page:

Select a course from Courses You are Teaching and open the Control Panel.

Click Manage Course Menu under Course Options.

You will not see your modifications reflected in your course menu until you click Refresh at the bottom of the menu, as your menu is cached on your computer.

For further modification options, see Modifying your Menu and Creating a Template.

Q: I'd like a more detailed course menu, with links to specific content within the site. How can I have that?

A: As of Fall 2005, two views of the Course Menu are available to users: the Quick View (the original menu design) and the Detail View. The Detail View is the full Course Map, letting users expand and collapse the Course Menu, and displays a clickable link to each item in the course. The default setting is Quick View, with Detail View available.

If you make changes to the course menu through the control panel, you will not see your modifications reflected in your course menu until you click Refresh at the bottom of the menu, as your menu is cached on your computer.

Q: How do I add menu items to my Blackboard site's table of contents (the menu in the left frame)?

A: With the Blackboard upgrade of the summer of 2003, your options for table of content items increased dramatically, giving you greater control over the design/layout of your site. Whereas previously you were limited to selecting names for the items from a dropdown list, now you can name them anything you want (up to 18 characters, including spaces). Also, this upgrade allows you to use as many or few links as you wish and permits to create links to content areas, specific content items, specific tools, and external web pages.

In the Control Panel under Course Options / Organization Options select Manage Course Menu / Manage Organization Menu, then select Content Area, Tool Area, Course Link, or External link from the Add bar at the top of the page.

Adding Content Areas

If you select Content Area, you will be able to create a link to a general content area, and the name you assign the link will appear not only in the site's table of contents, but also in the Control Panel's Content Areas section (where you will go to add content to your newly created area). Upon selecting Content Area, you will be presented with this screen:

If you select an item from the Area Name dropdown box, it will automatically place the name in the box below it. Otherwise, you should type the name you wish to call the content area in the second box, and heed the "Suggested Maximum 18 characters" warning. This limit includes spaces.

For the item name to actually appear in the table of content, the Make available for
Student/Participant users
box must be checked. You may also check Allow guest access and Allow observer access, at your discretion.

Click Submit to complete the process.

Adding Tool Areas

If you select Tool Area you will be able to create a link to a specific tool, as defined by the list in the dropdown box. You will be presented with this screen:

First, select an Area Type from the dropdown box. Then type either the default name or the name you wish to call the tool in the Area name text box. This box must have a name in it for the link to appear in the table of contents! Heed the "Suggested Maximum 18 characters" warning. This limit includes spaces.

For the item name to actually appear in the table of content, the Make available for Student/Participant users box must be checked. You may also check Allow guest access and Allow observer access, at your discretion. (If the area you select is by default not available to Guests and/or Observers system wide, you will not be present with the choices).

Click Submit to complete the process.

For the tool you added to the menu to function, it must be enabled. To verify this or to enable the tool, in the Control Panel under Course Options / Organization Options select Manage Tools then either Enable Blackboard Tools, Enable Extension Tools, or Enable Content Tools. The majority of the tools will be found under Enable Blackboard Tools, which are tools native to the system. If you do not find the tool you are looking for listed there, try one of the other options, Enable Extension Tools or Enable Content Tools. Extension Tools and Content Tools are tools we added to the system, such as the face book and the dictionary/thesaurus. Once you have located the tool, make sure the box under Enabled is checked, and the choices Allow Guest and Allow Observer match the selection you made when you added the new tool area. If, instead of a check box for the Allow Guest and Allow Observer options, you are presented with n/a, that means that guests and observers are not permitted access to that tool system wide.

Adding Course Links

If you select Course Link, you will be able to create a link to a specific item or folder within a content area. The name you assign the link will appear in the site's table of contents. Upon selecting Course Link, you will be presented with this screen:

First, enter the name of the link as you wish it to appear in the table of content in the text box next to Area name. The name should probably match the name of the item to which you are going to link. Heed the "Suggested Maximum 18 characters" warning. This limit includes spaces. Now click the Browse button to see a list of content items to which you can link.

By clicking Open All at the top of the dialogue box, you can get a complete list of the items from which you may choose. Click on the radio button next to the item you wish to link to, then click the Submit button at the bottom of the dialogue box. Now the selected item´s name will appear on your main screen to the left of the Browse button.

For the item name to actually appear in the table of content, the Make available for Student/Participant users box must be checked. Also, for the item to be viewable, the Yes radio button must be checked next to Do you want to make the folder visible? in the Control Panel area where is was created.

Click Submit to complete the process.

Adding External Links

If you select External Link, you will be able to create a link to a Web page outside your Blackboard site. The name you assign the link will appear in the site's table of contents and click it will take the user directly to the external site. Upon selecting External Link, you will be presented with this screen:First, enter the name of the link as you wish it to appear in the table of content in the text box next to Area name. Heed the "Suggested Maximum 18 characters" warning. This limit includes spaces.

In the text box next to target, either type or paste the URL for the Web site to which you wish to link. For example, if you wish to create a link to the Princeton University Library, you should type or paste

this in the box: http://libweb.princeton.edu/

Selecting Launch in a new window will open to page in it's own window, as opposed to opening it within the frame of your Blackboard site.For the item name to actually appear in the table of content, the Make available for Student/Participant users box must be checked.

Click Submit to complete the process.

Q: How can I get rid of links in my Blackboard site that I'm not using?

A: As it is very frustrating for users to click links that go nowhere, hiding of links not in use is a good idea. Get rid of links in your Blackboard site you are not using, as well as unused tools and communication features, through the Control Panel under Course Options / Organization Options. To remove links select Manage Course Menu / Manage Organization Menu then click Remove next to the menu item you wish to delete. Or, click Modify and uncheck the box next to Make available for Student / Participant users, then click Submit.

To remove links to tools found under the Tools link in your table of contents, select Manage Tools in the Course Options / Organization Options area of your Control Panel. Next select Enable Blackboard Tools, deselect the Enabled check boxes next to any tools you wish to get rid of, then scroll to the bottom of the page and click Submit.

Note: The majority of the tools will be found under Enable Blackboard Tools, which are tools native to the system. If you do not find the tool you are looking for listed there, try one of the other options, Enable Extension Tools or Enable Content Tools. Enable Extension Tools or Enable Content Tools. Extension Tools and Content Tools are tools we added to the system, such as the face book and the dictionary/thesaurus.

Q: Can I get rid of the Course Map link?

A: Yes. Control Panel > Course Options area > Course Design > Manage Tool Panel > Quick View Tool Panel Options. Set Display Course Map to No, Submit. Now click Detail View Tool Panel Options. Set Display Course Map to No, Submit.

Q: Can I change the menu names in my Blackboard site?

A: Yes. Go to Settings in the Control Panel and select Manage Course / Organization Menu. Click the Modify button next to the menu item you want to rename. Beside Area Name either select a name from the dropdown list in the top box, or type a name in the second text box (maximum of 18 characters, including spaces). Click Submit.

Q: Can I change the page my site opens to when users access it, to display my syllabus first, for example?

A: Yes. Simply following Settings link in the Control Panel to Set Course Entry Point / Set Organization Entry Point, where you will select the entry point from the dropdown box and click Submit.

Due to caching, the site may not open to this newly selected point on your computer until you have logged out and closed your browser completely.

Q: How do I get back easily to the student view of my course when I'm working in the Control Panel?

A: At the top of the Control Panel window a "bread crumb" trail can be found (you may have scroll up to see it).

Clicking on the course name will take you back to the student view.

Clicking on Control Panel will take you back to the Control Panel main page. Clicking on COURSES will take you to the Course tab page, where the catalog is found.

August 20, 2008

Disclaimer: Some information in this archive may have changed due to feature upgrades to the Blackboard software and/or new discoveries about the capabilities of Blackboard.