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Getting Help with Blackboard

Help by email 
You can expect to hear back within one business day at the very latest.

Help by phone


Help in person

Request a Blackboard office visit

Help Online

Frequently asked questions (FAQ)
User Manual
Copyright Information
Login troubleshooting
Add people to your Blackboard site

E-reserve problems

Please contact (E-reserves do not "live" in Bb, it only contains links to the Library's server).

How to add E-reserves to Blackboard sites


Site Requests

To request a site for a course not listed in the University Course Offering, please send an email and include the course titlecourse id (AAS101_SU2010), the instructor's netID, theinstructional staffs' netIDs, and a list of the students' netIDs.

To request a Blackboard organization site, send an email to and include thename of the organization and the leader's netID. If the site is for a student organization we also require an email from a faculty or staff sponsor.