Desktop Systems Council (DeSC)

How to Request & Configure a 9010 AIO for Folder Redirection

1. Fill out form to request service 

   https://oitforms.princeton.edu/SS/desc

2. OIT will contact you and schedule the day
3. SCAD/DCS or user will contact OIT on the day 30 minutes before the user is scheduled to leave for the day
4. In command window – type gpupdate /force
   
5. Reboot the computer
6. Log into the domain account of the user of the machine (you should see Folder Redirection which can from 10 minutes to over an hour to complete)
7. User may go home or to lunch
   If you don’t see Folder Redirection after logging in  -- Run through steps 4-6 again

Machine will automatically lock 10 minutes after it completes redirecting the proile folders in the logged on domain account.

Restoring a file or folder from Snapshot (Previous Versions)

Snapshots (Previous Versions) are available on the local computer by right clicking on the folder or file and selecting "Restore Previous Version" from the action menu.

TSM Backup client does not back up the data in the Redirected Folder.

 

Technical Notes

Data Recovery

Redirected Computer Hard Disk Failure

• Use below contact information to temporarily request a second machine to access user redirected folder profile data
•  Once request is processed have user log onto temporary machine (takes approximately 5-10 minutes for the redirection to complete with an average amount of data)
• Repair and Set up user’s 745 SFF or 9010 AIO machine following DeSC Rollout instructions
• Have user log onto newly setup 745 SFF or 9010 AIO machine (as stated above it will take approximately 5-10 minutes for the desktop to appear the first time the user logs in). 
• Send request using below contact information to remove temporary machine out of Folder Redirection Policy

Contact Information

If there are any problems please contact:

desc@princeton.edu

(609) 258-6034

• If any Domain account logs onto any DeSC 745 Small Factor or DeSC 9010 AIO particpating in the DeSC 745 SFF Folder Redirection Service certain folders in the user's profile will be redirected to the network share. Click here to review how each folder in the Profile is configured for Folder Redirection.
• If any Domain Account logs into any of the following DeSC models the user's profile will be stored locally on the machine: 
  
  • Optiplex 745 (Desktop and Minitower), 755 (All Chassis), 960(All Chassis), 780 (All Chassis), 990(All Chassis), Optiplex 9010(Desktop and Minitower),
  • Dell Latitude D620, D630, E6400, E6410, E4310, E6420, E6320 

These models are not authorized to particpate in the DeSC 745 SFF Redirection Service so a domain user of a 745 SFF or 9010 AIO who logs into any of these other models will not be able to access their redirected files nor will their profile data redirect.

Known Issues

• Issue with some applications like Roxio   - Can’t save large files (~2GB) to Profile redirected  folders since they are redirected
  • Will need to save to a non-redirected profile location (see below for non-redirected folders in profile)
    c:\users\default\Saved Games is a profile folder that can be used for this purpose

•  If user logs onto more than one Folder Redirected DeSC 745 SFF or 9010 AIO, the user customized Favorites in Internet Explorer and user customized favorites in Windows Explorer on the second machine will not be editable until the user or SCAD/DCS member goes to properties and unchecks “Read-Only”.

 

DeSC 745 SFF & 9010 AIO Profile Folder Redirection Status

Profile Folder	Configuration Status
AppData	Not Configured (Local Machine)
Desktop	Configured for Folder Redirection (Network Share)
Start Menu	Not Configured (Local Machine)
Documents	Configured for Folder Redirection (Network Share)
Pictures	Configured for Folder Redirection (Network Share)
Music	Configured for Folder Redirection (Network Share)
Videos	Configured for Folder Redirection (Network Share)
Favorites	Configured for Folder Redirection (Network Share)
Contacts	Configured for Folder Redirection (Network Share)
Downloads	Configured for Folder Redirection (Network Share)
Links	Configured for Folder Redirection (Network Share)
Searches	Configured for Folder Redirection (Network Share)
Saved Games	Not Configured (Local Machine)