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Tech Clinic

Effective Thursday 7/10, the OIT Solutions Center Tech Clinic has temporarily moved to Frist room 309.  This temporary location change will last until late August.

All pickups and drop-offs of Mobile Technology Loaner equipment can be done at Frist room 113 (OIT Store).  All other Tech Clinic business will be handled at Room 309 .

For immediate assistance with information technology questions 24 hours, 7 days a week, call 8‑HELP (4357).

The Solutions Center Tech Clinic in room 309 offers a wide variety of in-person computer consulting services ranging from software diagnostics to hardware support.  Open hours are Monday - Friday from 9:00 a.m. - 6:30 p.m. (during the academic year), with the last check-in at 5:00 p.m..  The Tech Clinic will close for lunch daily from 12:00 p.m. to 12:45 p.m..  The Tech Clinic will operate on a summer schedule from Monday June 9 thru Friday August 29.  Summer Hours will be 8:30 am to 4:30 p.m. with last check-in at 3:00 p.m..

Personal Machine Guidelines
Faculty and staff may bring their personally-owned computer(s) to the Tech Clinic during the allowed times posted below. These computers must be used for University-related business. The Tech Clinic will NOT accept computers that are never used for University-related business.  During all time periods, the Tech Clinic gives priority to servicing student and institutionally-owned computers.

  • Month of September: No faculty/staff personal machines due to "Back to School" activities.
  • October thru June 1/University graduation (whichever is later): Faculty and staff home/personal machines can be brought in on Wednesdays and Thursdays between the hours of 9:00 a.m. and 1:30 p.m.
  • June 1 thru September 1: Faculty and staff home/personal machines can be brought in anytime during normal business hours.
We highly recommend that customers arrive as early as possible. However, we reserve the right to decline check-ins earlier if the room is full or the problem requires a lengthy stay.
 

Other Services at Frist Campus Center :
The OIT Store in room 113 is the place to go to buy specially-priced software (for a full list of available software, please see OIT Store), hardware items and accessories such as power adapters, wireless cards, mice, and laptop security cables. Open hours for the OIT Store are Monday - Friday from 9:00 a.m. - 5:00 p.m. (4:30 p.m. in the summer).