Response To Held Open Alarm
When A locked door is opened by a prox card but does not close within the scheduled time (90 seconds) an alarm sounds until the door closes. If the door does not close within 10 minutes, Public Safety will dispatch an officer to close the door. During working hours, Public Safety has the option to call a building contact in an administrative building and ask him/her to close the door rather than dispatching an officer.
Public Safety Notification
The alarm will appear in Public Safety's monitoring station.
Public Safety will respond within 10 to 20 minutes of the alarm sounding.
Limitations to Service
The physical response may be prioritized based on Public Safety’s work volume at the time the alarm appears on the monitor.
There is no charge for this service.
Responsibility for Service
The Department of Public Safety (609) 258-1000 has primary responsibility for this service. When calling this number you will reach the Communications Officer who will contact the supervisor on duty.
This service is only offered for doors that are electroniclly secured through CACS.