Customer Funded Estimates
The Grounds and Buildings Maintenance campus customers are reminded that many of our non-maintenance services are billed to their department's account number. Mindful of this, it is recommended that you request an informal estimate for the jobs that are likely to take more than a couple of hours or for the jobs that will require the purchase of more than just minor parts or supplies. Our supervisors and trades-people will frequently volunteer this information at the time the job is first inspected. We are prepared to provide a written estimate as well. For some of our services we have established fixed prices that are only adjusted occasionally for cost increases. For the services that are quoted or have fixed prices, you will be charged the established amount for the work. Infrequently we may need to revise a quotation during the course of a job if unforeseen circumstances are encountered that would significantly increase our costs.
Some services are best provided on the "time and materials" basis rather than as a quoted work. When the work is completed in this manner, you should discuss whatever cost parameters or cautions you may have with the foreman or the service person. When these jobs are completed, you will be billed for the actual costs of labor, materials, and benefits.
Our service people are encouraged to advise the customers when the requested work is either not practical or cost effective. The best solution is not always the least expensive. In some cases, your best choice may be to purchase a pre-manufactured item from a store or a catalog rather have us build it for you. Please do not hesitate to explore these options with the trades-people or supervisor before work begins.
During the course of completing the requested work, our staff will do what it takes to get the job done. This may entail performing some tasks that do not necessarily require their skills and trade-related knowledge. Examples of this include: moving furniture out of the way; taking pictures, posters, and other wall-mounted items down; shuttling a vehicle to the garage for service; and going to a store for parts or supplies. In an effort to conserve your department’s financial resources, you may wish to consider options other than asking the tradesperson to perform these tasks, such as using student help or even contributing some of your own “sweat equity”.