Backup Care Advantage Program

Our Backup Care Advantage Program provides faculty, staff and graduate students with backup when you experience temporary disruptions in your child, adult and elder care giving arrangements that would otherwise prevent you from fulfilling work or study obligations. 

Princeton University partners with the Bright Horizons to offer the Backup Care Advantage Program, which is available 24 hours a day, 365 days a year, for infants through the elderly, whether they are healthy or mildly ill. It resolves various gaps in caregiving, including:
  • replacing regular caregivers when they are sick or on vacation; caring for spouses, partners and loved ones who are recovering from medical treatment and
  • caring for children or adult family members when they are ill, home during a school closure or need help because the employee is traveling for work. 
The Backup Care Advantage Program is available 24 hours a day, 365 days a year, for infants through the elderly, whether they are healthy or mildly ill. The program helps to resolve various gaps in: 
  • caregiving, including replacing regular caregivers when they are sick or on vacation;
  • caring for spouses, partners and loved ones who are recovering from medical treatment; and,
  • caring for children or adult family members when they are ill, home during a school closure or need help because the employee is traveling for work.  
Family members need not reside in the home of the employee or graduate student to be eligible. Bright Horizons has providers in all 50 states and Canada.
 
Because the University is underwriting the cost of the program, home care will cost the participant $4 per hour (for up to three dependents) and center-based care $2 per hour per child.
 
The University subsidized portion of Back-up Care, which is $28.10 per hour of utilization, will be reflected on your paycheck in the next month. Elder care is considered taxable income and will be imputed on the employee's paycheck. If you use Back-up Care for child care, the subsidy may be treated as taxable income if you have a Dependent Care Expense Account. For more information regarding the tax implications, please contact Lynn Herbine at (609) 258-9118.
 
Each benefits-eligible employee or graduate student will have 100 hours of care available for each calendar year.
 
The program gives you access to a team of backup care specialists who provide advice, present options and schedule the care. Contracted home care agencies require that all caregivers are FBI background checked, CPR/first aid certified, licensed, insured and have relevant experience in child or adult/elder care. All child care centers in the network must meet or exceed state licensing regulations and guidelines, including background checks, health and safety standards, and staff to child ratios.
 
If you think you may use the program, you can register in advance at no cost by visiting on the Bright Horizons website (username is "Princeton" and the password is "care4you") or calling (877) 242-2737 (BH-CARES). Once registered, participants will receive a welcome packet in the mail that will outline the steps for scheduling care.
 
Copayments are payable by credit card, debit card or electronic fund transfer (EFT). Copayment information is collected on the day care is reserved; copayments are processed on the day following the utilization. You will need to provide payment information in order to place a reservation request and credit/debit cards will be preauthorized. The applicable charge for services provided will be processed after the services are rendered.
 
More details about the program are available through the Office of Human Resources by calling (609) 258-3302 or e-mailing the Benefits Team. Employees of the Princeton Plasma Physics Lab can contact their human resources office at (609) 243-2101.
 
You can count on support from knowledgeable and responsive HR staff when you have a benefits question or problem. Just call or e-mail us. We’re here to help!
 
 
While the University intends to continue each of the benefit plans, the University reserves the right to terminate or amend any plan, at any time, and for any reason.