Managing Effective Interactions (Essentials of Leadership/IM Essentials)

This foundational class will teach managers how to establish good interpersonal working relationships and develop the ability to spark action in others.  

This class is not only the prerequisite for the Management Development Certificate but is also highly recommended as a prerequisite for many other classes offered, particularly Communicating with Others, Coaching Others Towards Improvement and Enhancing Feedback and Listening Skills.

If you are unable to take Managing Effective Interactions as your first class, we suggest that you review the materials (see links on the right under Supplemental Content and Forms & Handouts)  to become familiar with the tools, language, and processes that serve as the foundation for many of the classes within the Core Learning Curriculum.  This will help to ensure an optimal learning experience.

If you have any questions regarding this class or any of the information listed above, please feel free to contact us at 258-9105 or e – mail.