Managing Effective Interactions (Essentials of Leadership/IM Essentials)
This foundational class will teach managers how to establish good interpersonal working relationships and develop the ability to spark action in others.
This class is not only the prerequisite for the Management Development Certificate but is also highly recommended as a prerequisite for many other classes offered, particularly Communicating with Others and Setting Performance Expectations.
If you have any questions regarding this class or any of the information listed above, please feel free to contact us at 258-9105 or e–mail.
- Supplemental Content
- Class Supplement
- Understanding STAR Feedback
- Traveling with Key Principles
- Using the Key Principles
- Forms & Handouts
- Key Principles Self-Evaluation
- Discussion Planner
- STAR Feedback Form

