Class Descriptions

Learning & Development offers a variety of classes through HR’s Core Learning Curriculum, as well as classes taught by other departments or outside specialists. Please refer to our schedule for current offerings.

We hope you will find many topics that meet your needs. We also welcome your feedback about your learning experience and suggestions for new courses. Please contact any L&D staff member or send us an e-mail.

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  • Change
    • Embracing Change

      Learn how to effectively recognize change, explore change as well as commit to change.  More...

    • Leading Change

      Use your own experiences as case studies to develop techniques for introducing and implementing change with your direct reports or teams. More...

  • Coaching & Feedback
    • Coaching Others Toward Improvement

      Helps managers to conduct effective performance improvement discussions and provide the feedback and ongoing support staff members need to improve. More...

    • Coaching for Success

      Learn a proven coaching process to ensure managers can identify coaching opportunities, provide needed coaching and support, and observe performance and measure results until desired outcomes are achieved. More...

    • Feedback Fundamentals

      Learn how to use feedback to enhance your performance and ensure your success. More...

  • College Planning
  • Diversity & Inclusion
    • Disabilities 101

      This two-hour session is a crash course in understanding both visible and hidden disabilities.  More...

    • Introduction to Cultural Competency

      Organizations value collaboration and cultural diversity but the reality of working together across cultures can be challenging and confusing.  More....

    • Leveraging Diversity: Challenges and Opportunities

      Gain an understanding of the practical and theoretical aspects of leading in a diverse and complex work environment as well as some of the leading challenges facing colleges and universities and the broader society on diversity. More...

    • Leveraging Diversity: Part II

      The second part of this seminar focuses on strategies for leveraging diversity in higher education. More...

    • Ouch! That Stereotype Hurts

      This two and a half hour training session helps individuals gain communication skills for success in today’s diverse world and at the same time, play a part in creating a fairer, more respectful workplace and society.    More...

    • Supporting LGBT Students, Staff and Faculty

      This three-hour training session, known informally on campus as the “Ally Project,”
      explores ways to better support lesbian, gay, bisexual, and transgender (LGBT) students and colleagues.  More... 

  • Effective Communication & Partnerships
  • Leadership Development
    • Conducting Effective Interviews

      Poor hiring decisions can have a significant negative impact within and outside the University, such as lost time and money; mistakes on the job; and decreased productivity, employee morale and customer service. More...

    • Delegating for Results

      Learn to maximize involvement, productivity, motivation and growth for individuals, groups and the organization through effective delegation. More...

    • Getting Started as a New Manager

      Gain the knowledge and skills you'll need in order to confront the challenges associated with getting your footingand getting results more quicklyin your new management role. More...

    • Guiding the Development of Others

      Learn the necessary skills and a practical process to develop your employees. More...

    • Leading with Emotional Intelligence

      Gain an in-depth knowledge of what emotional intelligence is, why it is critical to interacting positively with others and how it can be developed. More...

    • Legal Aspects of Supervision

      Learn both the legal and human resources view on core management functions, including the hiring process, performance management, coaching, discrimination and harassment. More...

    • Management Style Effectiveness

      Learn how to tailor your approach to managing based on your team members’ motivations, personality styles, the organizational environment and the situation. More...

    • Manager's Role in Customer Service

      This class, intended for front-line managers, has a dual focus: understanding the importance of providing excellent service to both internal and external customers and clients, and ensuring that you and your organization provide excellent service. More...

  • Meeting Effectiveness
    • Contributing to Meeting Success

      Learn skills that save meeting time and keep meetings moving forward efficiently. More...

    • Making Meetings Work

      Learn how to save time and resources by leading meetings that support business needs and also how to plan, facilitate and follow up on meetings, including virtual meetings, to ensure that there is a payoff for the time invested in meetings. More...

  • Motivation, Influence & Trust
    • Building Trust in the Workplace

      Identifies the personal and organizational effects of mistrust and covers the importance of sharing responsibility for building trust in the workplace. More...

    • Influencing Others

      Learn how to get your ideas heard, accepted and enacted. More...

    • Motivating Others in the Workplace

      Learn to deal with low productivity and morale by determining which factor or factors are causing the problem and emerge with both a plan of specific actions and the skills needed to build group and individual motivation. More...

  • Performance Management
    • Managing Performance Problems

      Build the necessary skills to handle performance problems from documenting the problem to the explaining what the employee must do to address it. More...

    • Performance Appraisal Lunch Session

      This one-hour lunch-time discussion will review all of the key elements of the performance appraisal process and will be a great opportunity to brush up on the preparation process. More...

    • Performance Management

      This class helps managers identify the reasons managers and the people who report to them dread appraisals. More...

  • Personal Growth & Discovery
  • Project & Time Management
    • Project Management Made Easy

      Gain an overview of project management principles and best practices, and get handson experience developing a project plan, a detailed task list and a monthly status report. More...

  • Teamwork
    • Team Performance Fundamentals

      Learn to explore and assess the predictable issues that a group must recognize and manage to become a high-performing team. A self-assessment provides lenses through which you can look into the workings of a team you lead and/or participate in. More...

    • Working More Effectively as a Team

      This course clearly teaches you the personal, interpersonal and organizational advantages of working together, whether in teams or work groups. More...

  • Writing & Presentation Skills