Coaching Others Towards Improvement

Helps managers to conduct effective performance improvement discussions and provide the feedback and ongoing support staff members need to improve.

Do you face any of these issues?

  • Do you avoid poor performance and workhabit discussions because they are uncomfortable or because you feel incapable of conducting them?
  • Are unresolved performance and work-habit issues affecting others’ morale or productivity?

Performance Objectives

  • Encourage others to take charge of improving their own performance and work habits, develop an improvement plan and measure their personal progress.
  • Prepare for and conduct successful improvement discussions.
  • Handle specific challenges that might occur during such discussions.
  • Foster morale and productivity by addressing performance and work-habit issues in a firm, fair and consistent manner. 

Primary Audience:
First-time through mid-level managers
Secondary Audience
Employees who aspire to be managers
Course Length:
Four hours
Prerequisite
Managing Effective Interactions is highly recommended as a prerequisite to this class to achieve an optimal learning experience.
Facilitator:
Certified Princeton Facilitator
Certificate:
Required (R)