Technical Issues Under Review

Issue Description Impact Population Affected Status Next Steps
Manager Self Service Delegation functionality System does not send an e-mail to the person being delegated to No impact on functionality. Individuals may not know they have been delegated to People delegated manager self service functionality IN PROGRESS: This has been reported to Oracle.  Work around in place and documented in "About Delegations" Apply fix from Oracle when it is received.
           
Accruals for employees returning from one leave type and going out on another leave type on the same day. If an employee returns from STD, Workers' Comp or any type of unpaid leave and goes out on another unpaid leave on the same day, the system does not currently accrue vacation time. System, if unmonitored, may not properly crredit vacation accruals. Those returning from a leave mid-month.

RESOLVED: HR will administer manually. A process has been developed and implemented.

Testing system configuration that will better automate this process.
Mid-pay period duty time changes The system cannot accommodate mid-pay period duty time changes and adjustments for vacation accruals and amount of hours available for sick and personal time. Balances for all leave types may be inaccurate (too high or too low) based on duty time change. Individuals who change duty time in the middle of a pay period. RESOLVED: Individual adjustments being manually processed as requested. Researching longer-term solutions.
Mid-year absence eligibility If an employee goes from non-absence eligible to absence eligible, sick and personal time entitlements do not automatically load. Balances will have to be added manually in these situations. Those who become absence eligible after July 1. (new hires are not affected) RESOLVED: HR will administer manually.  Process is in place to add entitlements for sick and personal time.  
Hidden field affecting correction of some leave dates. On the Absence Event Page (used by DAAs only), attempts to correct a leave start date to an earlier date receive an error message. Some corrections may not be possible in the short term. Monthly employees who need a leave start date corrected to an earlier date. RESOLVED: Fix moved into production on 12/19.  
Initial balances for those on unpaid leave as of system go-live Initial balances did not load for employees who were on an unpaid leave at the time their department went live. Balances for sick, personal and vacation time do not reflect carryover. Individuals who were on an unpaid leave at the time their department went live with CALM. RESOLVED: Initial balances must be loaded manually for these employees.  Manual fix will be completed by 3/1/13.  
Proration for partial leave Vacation entitlements do not accrue based on rules for STD, Workers' Comp and LTD however proration is not in place for partial periods. Employees who begin or end leaves during a pay period may not be accruing time properly. Individuals on STD, Workers' Comp or LTD who began or ended leaves mid-pay period. RESOLVED: Manual adjustments will be incorporated into the process as of 3/1/13.  
Sick time hours allocation Hours were prorated based on duty time but not number of pays for the year. Over allocation of sick time hours Less than full year employees in departments that went live on 7/1/12 RESOLVED: Fix moved into production on 10/10/12.  Analysis completed.  
Personal time hours allocation Hours were prorated based on duty time but not number of pays for the year. Over allocation of personal time hours Less than full year employees in departments that went live on 7/1/12 RESOLVED: Fix moved into production on 10/10/12. Analysis completed.  
Sick time proration For new hires, sick time rules should prorate the number of available hours based on start date. None, since we are less than half way through the fiscal year. No impact RESOLVED: Fix moved into production on 10/10/12  
Sick time carryover The amount of allowable hours to carryover (eight-day equivalent) should be based on the duty time and number of pays as of 7/1. Rule will take effect with sick time allotments for FY14. N/A RESOLVED: Fix moved into production on 10/10/12  
STD vacation accruals Employees on Short Term Disability are accruing vacation time. Excess balances Employees who are on or who have been on STD since 7/1/12 RESOLVED: Fix moved into production on 10/10/12.  Analysis completed.  
LTD vacation accruals Employees on Long Term Disability are accruing vacation time. Excess balances Employees who are on or who have been on LTD since 7/1/12 RESOLVED: Fix moved into production on 10/10/12  
Workers' Comp vacation accruals Rules were not included to cut off vacation accruals for those on workers' comp after three months. Excess balances Employees who are or were on workers' comp since 7/1/12 RESOLVED: Fix moved into production on 10/10/12. Analysis completed.  
MMS vacation accruals Non-union maintenance and service employees who do not use Bundled Time were not accruing according to the proper rules. For newer employees, excess balances could exist. Employees in the MMS salary plan in departments that went live as of 7/1/12 or 8/1/12. RESOLVED: Fix moved into production on 10/10/12. Analysis completed.  
Accruals for "less than full year" employees Rules had been built for biweekly employees working 19, 21 and 23 pay periods to ensure they would accrue vacation time only in certain pay periods.  Others variations were not accounted for. Some biweekly-paid employees may have accrued time or not accrued time properly. Biweekly-paid employees who work other than 19, 21, 23 or 26 pay periods per year in departments that went live as of 7/1/12 or 8/1/12. RESOLVED: Fix moved into production on 10/10/12. Analysis completed.  

Last Updated: 7/10/13