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Contacting ESS

To request service, or report a problem with one of our supported servers or services, the best method is to open an OPM ticket in the "ESS Incoming" queue.

Alternatively, send e-mail to, or phone the OIT Help Desk at 258-HELP and ask that they create a ticket and route it to the "ESS-Incoming" queue.

Servers and Storage

Charles Kruger, Senior Director

Storage & Automation Group

Dan Chin, Associate Director

Nicholas Delo
Martin Harriss
Kevin Hoffman
Chi Lu
Maureen O'Connor

Systems & Virtualization Group

Bob Stango, Associate Director

Chris Dietrich, Operations Manager 

Jeff Firestone
Sarah Kampel
Laurie Larson
Dave Moraski
John Shorey