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Vol. 9, No. 1, Fall 2009

it matters … in transition … Fall 2009

The OIT newsletter, it matters, has been informing the University community about information technology services since September 2001. Changes are now coming to our newsletter, in recognition of the new, less paper intensive direction that Princeton is promoting for all departments. But be assured that our efforts to provide updates on our services will continue without any interruption.

Please read on for details about it matters and other updates on OIT activities this fall: a new OIT website and a new home for many OIT departments.

Recycle

What's new at OIT for Fall 2009?

The OIT newsletter becomes an online publication

We are pleased to announce that it matters is going green: to support the University’s sustainability plan, OIT’s newsletter is becoming an online publication. This Fall 2009 issue is a transition to the new publication that you will see later this semester, as we develop more online news in a new format. Keep an eye on the OIT home page for more information!

OIT is among many University departments that are supporting the sustainability plan by joining a new University-wide online newsletter subscription service, where you can easily manage your subscriptions to a variety of department newsletters. Log in to the subscription page: with a few clicks, you can indicate your preferences. If you decide you don't want to receive a publication, including it matters, just click the Unsubscribe button to remove your name from the subscription list.

OIT publishes its new website

OIT is pleased to announce the launch of the new OIT website. The website has a new simplified format and design that incorporates new navigation and search tools to complement the tried-and-true features of the current site.  

Based on feedback from users, the site features service information for faculty, staff, and students, as well as easy access to the OIT KnowledgeBase and Outages detail. The Services A-Z has been transformed into a Catalog of Services, with an extensive search capability and contact information for each service.

Please take a look at the new website, www.princeton.edu/oit, and let us know what you think. A 'comments and feedback' link is available at the bottom of each core page; please use that to send us your thoughts.

OIT is headed to a new home

In November, many OIT departments will move to 701 Carnegie Center. The new facility will enable OIT to consolidate many of its operations at one location, and will allow portions of other buildings used by OIT to be repurposed for the University's planned arts and transit neighborhood. The Treasurer's office will join OIT in the new building.

701 Carnegie Center

The OIT Solutions Center will remain on campus in its Frist Campus Center location. OIT's Academic Services department will remain on campus, mostly housed at Lewis Library. This includes the Educational Technologies Center, Computational Science and Engineering Support,  the Broadcast Center and the New Media Center. The other OIT offices that will remain on campus are Hardware Support (171 Broadmead), Software Support (228 Alexander St.), the Humanities Resource Center (East Pyne), Education and Outreach Services (87 Prospect), Media Services (New South), and the data centers at 87 Prospect Avenue and New South.

OIT will conduct training classes at 701 Carnegie, beginning in mid-November. We look forward to welcoming colleagues at our new facility!

IT security initiatives

Security
  • To strengthen the University’s information security procedures – and protect your personal information – the PUaccess identity management program now provides bank-like login procedures for core human resource and student record systems. If you haven’t set a security profile yet, please do so now! You can read more about PUaccess in the Help information on the PUaccess login page, and then go on to set your profile: www.princeton.edu/puaccess. The OIT KnowledgeBase provides answers to many frequently asked questions about PUaccess.
  • Beware of e-mail that asks you to provide confidential personal information. The e-mail appears to come from a legitimate organization – sometimes even from OIT. Sometimes you are asked to reply with your password, sometimes you are asked to click on a link that takes you to what appears to be a legitimate site that asks for confidential identifying information. If you receive such notices, do not respond. This is what is known as phishing, an attempt to steal your personal information for identity theft or computer attacks. OIT will never ask you for your password. If OIT needs to get in touch with you about your account or your e-mail, the communication will always include a contact address (frequently the OIT Help Desk) for your questions. To learn more, see the Protect yourself against phishing page on the IT Security website.
  • Two additional security initiatives have been put into place during the summer, the new McAfee VirusScan site licensed software, to replace Symantec Antivirus, and a disk encryption service to protect laptops.

Featured services

Technology Consulting Services

Technology Consulting Services

One of the main recommendations of the recently published IT Strategic Plan called for the building of a service infrastructure. Part of this infrastructure involves the development of a cadre of IT specialists who can help University departments match IT solutions to business and academic needs. OIT’s new Technology Consulting Services group will work with your department to define technology needs and requirements, recommend appropriate tools and services, and assist in the preparation of proposals for sourcing a solution. Please read more about the group’s services to see how they can assist your department.


Broadcast Center

Broadcast Center

The OIT-operated Broadcast Center in the Peter B. Lewis Library contains extensive facilities for professional video and audio editing, as well as a TV studio. A broadcast van provides full mobile production capabilities. These facilities are available to the University community. Broadcast Center staff are happy to assist in A/V projects from actual shoots through video editing and final distribution. For more information see the Broadcast Center website.


Blackboard

Blackboard

Users of the Blackboard course management system can find information about the upgrade to the more powerful new Blackboard Learn Release 9. The upgrade is scheduled for completion in June 2010. Keep up to date with information as it is posted on the new Blackboard website.


Employee Learning Center website

Employee Learning Center

Check out the Employee Learning Center website for details of the many offerings in our training curriculum. In addition to technology subjects presented by OIT, you'll find the schedule for the HR Learning Curriculum, as well as a personal training schedule and history.


E-reader pilot project

eReader

As part of the University's sustainability initiative, OIT and the Princeton University Library are participating in a pilot project to study if using an electronic reader can reduce the use of paper at Princeton while preserving the benefits of the traditional classroom experience. For complete information, see the E-reader project website.

Using information technology resources

If you're just getting started with using IT resources at Princeton, take a look at our "quick start" documents, one especially for faculty and staff, the other for students.


All members of the University community are required to comply with the University policies for safe and responsible use of IT resources. Read the policies, and keep them in mind!


Take advantage of the support resources available to you. The OIT Help Desk is open 24 hours a day, seven days a week, to answer your technology questions. Call them at 609-258-4357 (8-HELP), send e-mail to helpdesk@princeton.edu, or chat online from the OIT home page at www.princeton.edu/oit. For in-person assistance, visit the OIT Solutions Center at Frist Campus Center; check hours and services before you go.