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E-mail best practices


Electronic mail or e-mail has provided a convenient way for computer users to communicate with individuals across campus and the world. Through e-mail, users can send basic plain text messages and complex files to one or more individuals or groups in seconds, reply and forward messages with a few mouse clicks, keep track of e-mail conversations, etc. Often, pieces of confidential information find their way into a piece of e-mail with the sender giving such information little thought. After all, we log into the e-mail service with a password and measures are taken to secure our e-mail servers and networks. So, e-mail is secure, isn't it? Unfortunately, the answer to the above question is a resounding, "It depends."

The pages in this section are intended to give you a better understanding of how e-mail is processed, what the risks are, and what you can do to protect yourself.