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Encryption FAQ

Who will install encryption software on my computer?

An OIT representative or your local departmental support representative must install laptop encryption.  Contact your local department support representative or the OIT Help Desk at 8-4357(HELP) to request encryption.

What changes will I see after encryption software is installed?

Nothing! After encryption software has been installed, you will log into your laptop with your NetID and password as before.

How much power and memory will encryption take while I am working?

Once the initial process of encrypting your hard drive is complete the impact of the encryption software is negligible.

Does the software encrypt as I type or when I click "Save"?

As soon as a new file is opened for creation, the encryption process begins because the entire hard drive is encrypted. This happens before the application does a “save” of the file.

What types of files will be encrypted?

Your entire local hard disk is encrypted – even unused, empty space. This means that while the operating system accesses any local files (reads/writes) those files are always in an encrypted state. If files are copied, moved, or backed up to network storage they are automatically decrypted as they are copied, moved or backed up. All local files are encrypted – text files, an access database file, a local SQL/Mysql/Oracle database file – all files!

Will people be able to read my e-mail attachments?

Yes. Attachments are encrypted when they are stored on your local hard drive. However once the file is attached to an e-mail it becomes decrypted (within the e-mail). This means the recipient will be able to open the file. The original attached local file is still encrypted.

What if I need the encryption software removed?

If a machine needed to be un-encrypted, please contact your local department support representative who will ensure the encryption is done properly according to standard procedures.

Will local databases (Oracle/Access) be encrypted?

Yes, as long as the file is located on the hard disk that is encrypted. If the file is located on a network database server, then NO. Database files that are encrypted and then moved to a network database server are decrypted as they are moved off the machine. There is no impact to files/tools used to run scripts (e.g. cognos, .cpg files)