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Services
The delivery of student mail is the department's first priority. If there is an error or a problem, staff will work with the student to resolve it as quickly as possible.

To facilitate resolving problems, an online form is provided so students can describe their concern or feedback. Manual reporting forms are also available at the Frist Campus Center Room 118 and at New South Building, B Floor.

When there is a problem it is important to isolate the cause. The best way to resolve a problem is by supporting the documentator with specific details, e.g. an envelope postmarked in Ohio on the 13th and delivered on the 29th.

Suggestions to improve service are always welcomed. Each suggestion or concern will receive a written response.