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Service Catalog

Services A-Z

Cable TV ( TigerTV) for Student Residences

OIT provides entertainment television programming for students in their dorm rooms. The cable service contains a wide range of programming options including a free-of-charge, very basic tier of service.

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Cable TV (Tiger TV) for Offices, Classrooms and Public Lounges

Provides television programming in academic and administrative buildings on campus, including public lounges in the Frist Campus center and other common spaces on campus. In offices, classrooms and auditoria, instructional support is the main purpose.

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Campus CGI Facility [deprecated]

The CampusCGI Facility provides a set of custom services that enable members of the University community to develop, test, and run CGI [Common Gateway Interface] programs from a central, OIT-supported Unix server. As a result, staff, faculty, and students do not need to run their own web servers to make their CGI programs available on the Internet.

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Campus Community (PeopleSoft)

  • Provide functional stewardship for all the Bio/Demographic needs of business offices across campus that use PeopleSoft HCM/CS. Work with the PeopleSoft technical team to enhance functionality, resolve issues, patch or upgrade the product.
  • Resolve Bio/Demographic data related issues within PeopleSoft HCM/CS. 
  • Provide ongoing support to resolve duplicate data in PeopleSoft, both by specific request from Business offices (HR, Development, Registrar, Admissions, etc) and by analysis of current data in PeopleSoft Campus Community.
  • Provide ongoing support for PAI (Permanent Address Information) analysis and remediation for incoming classes and their parents in a timely manner.
  • Provide support for address validation for any group using QAS products, both batch and interactive.

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Campus Computer Kiosks

OIT maintains computers that are generally accessible. The public can use these Kiosk machines to search the Princeton web site as well as to read Princeton e-mail and to gain access to the University benefits site. Users also obtain limited access to non-Princeton domain web sites such as NJ Transit, weather, the PU Credit Union.

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Campus Receivables (aka. Loans and Receivables)

Campus Receivables (aka. Loans and Receivables)  - This system is a fat Client-based Java Application that handles 9 different receivable systems (Student Accounts, Mortgages, Princeton Parent Loans, Employee Parent Loans, Monthly Payment Plan, Unique Loans, Summer Room Rentals, Outside Loans, Outside Scholarships), with a Client Database and an Internal Work Flow System. 
 

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CD / DVD Duplication & Printing

DVD-R/CD-R Duplicator Policy

The NMC provides a DVD/CD duplicator with the intent of helping visitors produce copies of their original projects quickly and easily. The DVD/CD Duplicators use is restricted to protect both fair access and copyrighted material. The number of sessions is limited to one DVD session (10 DVDS) or two CD sessions (20 CDs), per visitor per day. No commercially copyrighted discs may be duplicated.

The New Media Center adds a duplication session session surcharge that is only incurred if the customer drops off the DVDs or CDs and asks the NMC staff to duplicate them for him or her (drop-off service).

If blank media fails during the duplication process, and the customer has supplied the media, the NMC cannot be held responsible for replacing the damaged media. If blank media fails during the duplication process, and the NMC has supplied the media, the NMC will replace the damaged media.

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CD/DVD, mini-DV cassette purchases

Color Printing

All color printing is charged on a per page basis. There is no reduction in price for customers who supply their own paper (we are charging for the ink, not the paper). Due to the danger of unsuitable transparency material melting and permanently damaging the printer, we do not allow our customers to supply their own transparencies.

Customer supplied paper - Letter $0.75/page
Customer supplied paper - Tabloid $1.50/page
20 lb. uncoated bond paper - Letter $0.75/page
20 lb. uncoated bond paper - Tabloid $1.50/page
32 lb. uncoated text paper - Letter $0.75/page
32 lb. uncoated text paper - Tabloid $1.50/page
80 lb. cover paper - Letter
(uncoated, coated matte, coated glossy)
$1.00/page
80 lb. cover paper - Tabloid
(uncoated, coated matte, coated glossy)
$2.00/page
80 lb. coated super glossy cover paper - Letter $1.50/page
80 lb. coated super glossy cover paper - Tabloid $2.50/page
Transparency Film - Letter $1.75/page

 

Optical Media

CDR & envelope (700 MB) $0.75 ea.

DVD-R & envelope (4.7 GB) $1.50 ea.

CDR Mass Duplication Session Surcharge (unless you do it yourself) $10.00 per session
+ media

DVD-R Mass Duplication Session Surcharge $20.00 per session
+ media

CDR/DVD-R Optical Media Printer Surcharge $2.00 per disc

TDK 60 minute Mini-DV Tape $5.00 ea.

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Central File Share

The Central File Share provides access over the network from the campus or via VPN to home directories (H: drive), departmental shares (M: drive) and many other central file stores. The service is supported by redundant systems with both on-line and encrypted off-site backups. Users receive 5GB of quota space in home directories while departments are allocated 50GB of quota space. Users and departments can use additional quota as needed for a monthly charge. Departments can also request dedicated space on the Central File Share servers: both replicated, high-speed storage and lower cost, lower-performance storage is available

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Classroom audio/video equipment

Media Services maintains stationary audiovisual support systems for use by Princeton classes and provides hands-on training on all aspects of those systems. Media Services also performs equipment maintenance, repairs and alignments.

To request this service, contact Media Services at 258-3196, fax 258-1228, or send e-mail to media@princeton.edu.
 

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Classroom In a Box - Portable PC Cluster

OIT offers 20 Dell computers and also 20 Apple Macintosh I-Books along with necessary networking, mice, power and other cables to create a portable classroom for those who need a training or classroom facility but are unable to reserve one of the PC equipped rooms.

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Coeus Enterprise Applications Integration and Customization

The PAC group will upgrade and enhance Coeus software applications to help customers gain more value and efficiency out of their automated processes.  
 
Interfaces can be established to make Coeus data available to the financial system, as well as incorporate personal and accounting information from other data repositories.
 
In some instances, the PAC group will deliver custom application solutions that supplement or integrate with the standard 3rd party package offerings. This is primarily done to meet specific Princeton business needs that deviate from the base package design or to compensate for functional gaps within the vendor package.

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Coeus Enterprise Applications Support

PAC will provide technical consulting and troubleshooting services for Coeus enterprise applications, including Coeus Premium and Coeus Lite.
This includes diagnosis and, when appropriate, correction of defects in application function or performance.   We will determine if the issue warrants vendor intervention and if necessary will communicate with the vendor directly in order to arrive at an appropriate solution. Vendor delivered patches and fixes will be also applied as part of this service.   PAC will provide all technical support for any Princeton developed application components.
PAC can also conduct change impact assessments to help customers determine how adjustments to current business practices could better leverage their investment in packaged software, as an alternative to software modifications.

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Color Printing - 20 Pages Academic Use

Color printing for academic purposes only for students, staff, faculty.

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Commodity Internet Access

Princeton University provides access to the Internet network through contracts with commercial Internet Service Providers

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Conflict of Interest Application Support

PAC will provide technical consulting and troubleshooting services for conflict of interest application.
 
This includes diagnosis and, when appropriate, correction of defects in application function or performance.   PAC will provide all technical support required to enable the Dean of Faculty and Office of Research and Project Administration to customize the questionnaire each year.

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Connecting to a Remote Unix/Linux System

SSH is an Internet protocol that is used to connect securely to a remote system. To "SSH" is to establish a command line session with a remote computer, such as the arizona and hats Linux clusters at Princeton. Unix and Linux operating systems come with a built-in program that uses this protocol. SSH clients are also available for Windows systems.

The Secure File Transfer Protocol (SFTP) is available on all public Linux/Unix servers (hats, arizona, sixtyfour, lxiv) and can be used to transmit files securely both to and from these systems from both on and off campus.

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Consulting and Training in Educational Technologies

Consulting, design, and training for specialized educational technologies, including course blogs, class projects using technology, use of cloud services, learning objects, and personal response units (clickers).

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Consulting for Digital Content Storage, Management, and Delivery Systems

There are a range of systems that can be used to store digital content.  OIT's Digital Repository Architect can help you choose the most appropriate systems and services for storing, managing, preserving, and providing others with access to your documents, research datasets, or multi-media files.

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Corporate Direct Deposit

The Corporate Direct Deposit Web application provides a Web interface and corresponding database, distinct from the PeopleSoft database that allows vendors, using a Princeton LDAP userid and password, to register and manage their bank account information. This registered bank account information is used, via an interface, to update the PeopleSoft system that is in turn used to pay vendors via direct deposit. Along with the vendor user interface, an administrative interface allows Princeton University Treasurer Office staff to manage vendor access to the application.

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Course Management System (Blackboard)

Blackboard is a learning management system that provides course web pages for all Princeton courses. The pages allow document sharing, assignments, grading, course-specific communication, and other tools for collaborative work among faculty and students in a course.

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Creation and Activation of User Accounts

Assistance with the creation of administrative and/or departmental accounts for use of the network resources and access to the Internet.

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Creation and Maintenance of Mailing Lists/Listserv/

OIT provides and maintains e-mail distribution lists "Listserv". Any member of the Princeton community may establish an e-mail mailing list, as long as it supports research, administration, or other recognized University activities.

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Creation and Maintenance of User Groups - PLUG/PUG

Special Interest Users Groups at Princeton University

Princeton Linux Users Group

Princeton UNIX Group

Princeton Macintosh Users Group

Princeton Student Macintosh Users Group

Web-Database Application Group

EndNote

Roxen User Meetings

 

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Creation of course listservs

Listservs are automatically created for each course at Princeton, based on information in Blackboard. With these lists, faculty and staff can contact course participants without using internal Blackboard mailing tools.


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Creation of Custom Web-Database Applications for Departments, Programs, and Centers

Part of OIT Administrative Information Services' CDI group, DAS addresses the need for professionally developed web applications that cannot be implemented by Princeton staff, yet which fall below the enterprise level systems deployed by AIS. DAS focuses on applications that have departmental rather than University scope, and which are intended to solve immediate information gathering and dissemination needs. Typically, these are small-scale applications that can be developed in days or weeks.

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Creation of PDF files with SendMePDF

The "SendMePDF" print service converts word processing files (or other files printable on a PostScript printer) into PDF files.

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Creation of Video Course Introductions

Professors can present a short, personal introduction to their courses, thereby increasing interest and aiding students in their course selection process. Students can view the videos on the relevant department's web sites or on Blackboard. The Broadcast Center is responsible for filming, editing, and encoding the videos.

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Customized Training Offerings

From our current list of offerings of desktop and business applications, OIT Training can provide customized training for work groups tailored to meet their specific needs.

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