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OIT Catalog of Services

Internet, Web and Network Resources: E-Mail/Spam/Lists

Restoring Lost IMAP E-mail Messages

Description:

OIT allows for the restoration of e-mail folders and messages deleted from the IMAP mail stores within 30 days.  The Exchange server retains items deleted from the Deleted Items folder for 30 days. The items can be restored using the Recover Deleted Items feature in Outlook.

For:
Faculty Staff Students
Service homepage:
https://opm.princeton.edu/forms/request-EMail-Restore.html
Service location:
not available
Charges:
none
Availability:
24/7
Training:
No
Access permission:
not applicable
Feedback e-mail:
not available
Contact for support:
not available
Support Hours:
not available
Service policies:

To be restored, the message must have been on the OIT servers for at least one night.

Online documentation:
none available
KnowlegeBase reference:
http://kb.princeton.edu/4054