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Students

Safe and Responsible Computing

Know the IT use policies

Princeton’s technological and information resources and the access provided by the University to global networks and networked resources are governed by the regulations described in Princeton University’s core IT policy document. The IT policy defines appropriate and inappropriate use, and provides examples of both acceptable use and of policy violations that could result in disciplinary action.

www.princeton.edu/itpolicy

Protect your password and don’t share it

Keep your Princeton netID password secure. Change it periodically and NEVER share it with anyone. If you get email or calls asking for your password (or any personal information, like your SSN), it is not OIT or any other department on campus. It’s a scam and someone is trying to fool you into providing this information. No one on campus will EVER ask for your password.

www.princeton.edu/changepassword

Don't fall for the phish -

Keep your Princeton netID password secure. Change it periodically and NEVER share it with anyone. If you get email or calls asking for your password (or any personal information, like your SSN), it is not OIT or any other department on campus. It’s a scam and someone is trying to fool you into providing this information. No one on campus will EVER ask for your password.

www.princeton.edu/changepassword

Your computer is your responsibility

To safely use the resources available to you, you must accept responsibility for protecting your computer. OIT provides tools and assistance, but the responsibility rests with you.

Antivirus software works to protect your computer against viruses. If your computer does not have antivirus software, you should install it. Guidance for selecting an antivirus solution for your computer is provided online at www.princeton.edu/antivirus.

To help keep viruses at bay, keep your operating system and your antivirus program up to date, set a secure personal and administrator password, and be careful about what you link to and what you download.

Remember, it’s easy to get infected, and any infected computer threatens our network resources. Repeated failure to install and use proper protection can result in disciplinary action. Keeping your password secure and your computer protection software up to date will keep you connected – and our network resources safe.

www.princeton.edu/itsecurity
www.princeton.edu/antivirus

Computing Support

OIT Help Desk - 24/7

Phone: 258-4357 (8-HELP)
E-mail: helpdesk@princeton.edu
Chat: www.princeton.edu/oit
www.princeton.edu/helpdesk

Student Technology Consultants

Computing support in your campus residence:
www.princeton.edu/stc

OIT Solutions Center

Walk-in computer help at the Frist Campus Center: 
www.princeton.edu/solutionscenter

Computer repair services

Computer repair services: 
www.princeton.edu/hardware

OIT KnowledgeBase

Princeton-specific answers to technology questions: 
www.princeton.edu/kb