New Student
Getting Help
Residential Computing Consultants (RCCs)
Residential Computing Consultants (RCCs) are a computing support resource available to you in your campus residence.
OIT Help Desk
OIT Help Desk consultants are available 24 hours a day, seven days a week to answer your IT questions.
Phone: 258-4357 (8-HELP)
E-mail: helpdesk@princeton.edu
Online chat: www.princeton.edu/oit
www.princeton.edu/helpdesk
OIT Solutions Center
The OIT Solutions Center provides a variety of computing support services.
At the Tech Clinic, support technicians can help you register and set up your computer for the campus network, or help you with software and hardware problems.
At the OIT Store you get help with the OIT Online Store of specially-priced software and TigerTV cable registration, as well as purchase computer accessories (like batteries).
Computer and iPad repair services
OIT’s Hardware Support provides on-campus, computer repair services, including warranty repair services for your Apple, Dell, or Lenovo computer.
OIT KnowledgeBase
Princeton-specific answers to computing and other IT questions are at your fingertips in the online OIT KnowledgeBase.
