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Getting Help

Student Technology Consultants (STCs)

Student Technology Consultants (STCs) are a computing support resource available to you in your campus residence.

OIT Support and Operations Center (SOC)

OIT Support and Operations Center (SOC) consultants are available 24 hours a day, seven days a week to answer your IT questions.

Phone: 258-4357 (8-HELP)
Online chat:

OIT Solutions Center

The OIT Solutions Center provides a variety of computing support services.

At the Tech Clinic, support technicians can help you register and set up your computer for the campus network, or help you with software and hardware problems.

At the OIT Store you get help with the OIT Online Store of specially-priced software and TigerTV cable registration, as well as purchase computer accessories (like batteries).

Computer and iPad repair services

OIT’s Hardware Support provides on-campus, computer repair services, including warranty repair services for your Apple, Dell, or Lenovo computer.

OIT KnowledgeBase

Princeton-specific answers to computing and other IT questions are at your fingertips in the online OIT KnowledgeBase.

Computing Support

OIT Support and Operations Center (SOC) - 24/7

Phone: 258-4357 (8-HELP)

Student Technology Consultants

Computing support in your campus residence:

OIT Solutions Center

Walk-in computer help at the Frist Campus Center:

Computer repair services

Computer repair services:

OIT SN@P Knowledge Base

Princeton-specific answers to technology questions: 
SN@P Knowledge Base