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Getting Help

Student Technology Consultants (STCs)

Student Technology Consultants (STCs) are a computing support resource available to you in your campus residence.

www.princeton.edu/stc

OIT Help Desk

OIT Help Desk consultants are available 24 hours a day, seven days a week to answer your IT questions.

Phone: 258-4357 (8-HELP)
E-mail: helpdesk@princeton.edu
Online chat: www.princeton.edu/oit
www.princeton.edu/helpdesk

OIT Solutions Center

The OIT Solutions Center provides a variety of computing support services.

At the Tech Clinic, support technicians can help you register and set up your computer for the campus network, or help you with software and hardware problems.

At the OIT Store you get help with the OIT Online Store of specially-priced software and TigerTV cable registration, as well as purchase computer accessories (like batteries).

www.princeton.edu/solutionscenter

Computer and iPad repair services

OIT’s Hardware Support provides on-campus, computer repair services, including warranty repair services for your Apple, Dell, or Lenovo computer.

www.princeton.edu/hardware

OIT KnowledgeBase

Princeton-specific answers to computing and other IT questions are at your fingertips in the online OIT KnowledgeBase.

www.princeton.edu/kb

Computing Support

OIT Help Desk - 24/7

Phone: 258-4357 (8-HELP)
E-mail: helpdesk@princeton.edu
Chat: www.princeton.edu/oit
www.princeton.edu/helpdesk

Student Technology Consultants

Computing support in your campus residence:
www.princeton.edu/stc

OIT Solutions Center

Walk-in computer help at the Frist Campus Center: 
www.princeton.edu/solutionscenter

Computer repair services

Computer repair services: 
www.princeton.edu/hardware

OIT KnowledgeBase

Princeton-specific answers to technology questions: 
www.princeton.edu/kb