Welcome to the Ombuds Office
The Princeton University Ombuds Office is a neutral, confidential, independent and informal resource where any member of the Princeton University community can discuss a complaint, conflict, or problem. The Ombuds Officer listens, helps to bring forth a greater understanding of the problem and possible solutions, looks for information applicable to the situation, and provides coaching and training.
The Ombuds Officer frequently acts as a mediator, facilitator, process design consultant, and informal researcher when needed.
The Ombuds Office promises that we will not reveal to anyone who has contacted our office or why. At the discretion of the Ombuds Office and only with the permission of the visitor will the Ombuds Office discuss the matters brought forward with anyone else.
The only exception to this rule is in cases that involve an imminent risk of serious harm.
Speaking to the Ombuds Office about a concern does not constitute legal "notice" to Princeton University. Anyone wishing to put the institution on notice may contact a supervisor or administrator, or invoke formal grievance procedures. The Ombuds Office can provide referral information about who to contact for anyone seeking to use administrative or formal grievance options.