Employees honored for dedication and service

Princeton NJ -- Five University staff members were recognized for their exceptional performance during the annual Service Recognition Luncheon Feb. 6 at Jadwin Gymnasium.

President Tilghman (back row left) and Senior Vice President for Administration Charles Kalmbach (back row right) congratulated the winners of the President's Achievement Award honored at the Feb. 6 luncheon (front row, from left) Lee Nolan, Pam Hersh, Jane Snedeker, Phil Bryant and James Watson.
Those honored as recipients of the 2002 President's Achievement Award were: Phil Bryant, kosher cook for dining services at the Center for Jewish Life; Pam Hersh, director of community and state affairs; Lee Nolan, administrative assistant in the Office of the Dean of the College; Jane Snedeker, a secretary specialist in the University Library; and James Watson, manager of facilities and shops in the Department of Psychology.

The award was established in 1997 to recognize members of the support and administrative staff with seven or more years of service whose dedication, excellent work and special efforts have contributed significantly to the success of their departments and the University. The winners receive a framed certificate, a $2,000 cash award and have their names inscribed on a plaque that is displayed in the Office of the President.

The President's Achievement Awards are part of the University's Staff Recognition Program administered by the Office of Human Resources. Staff members with 10, 15 and 20 years of service received a certificate during the luncheon. Those with 25, 30, 35 and 40 years of service were presented with commemorative gifts.

A total of 348 University staff members with a collective 6,485 years of service were honored for their dedication this year (see "By the numbers").

   From left, Tom Breidenthal, dean of religious life, looked over the certificates received by two staff members in his department at the Feb. 6 Service Recognition Luncheon, Susan Van Doren (25 years) and Penna Rose (10 years).

"Service is a fundamental value of the University, as reflected in Princeton's informal motto, 'In the Nation's Service and in the Service of All Nations,'" Charles Kalmbach, senior vice president for administration, told those at the luncheon. "You have helped make this University great, and you have contributed to Princeton's teaching and research mission in countless ways. Our purpose today is to say thank you, on behalf of the University."

President Tilghman introduced the winners of the President's Achievement Awards. Each introduction was preceded by a two-minute video featuring the winner and the people with whom they work.

Phil Bryant

Bryant began his Princeton career as a senior baker in 1962 and then spent a number of years on the staff at Prospect House before moving to his current position at the Center for Jewish Life in 1996.

"Wherever he has worked, Phil has always been considered one of the 'main ingredients' in the success of his kitchens," Tilghman said. "During his time at CJL, Phil has developed close relationships with the students who eat there -- and not solely because of those scrumptious-looking baked goods we saw in the video."

In the tape, his supervisors praised Bryant's work ethic and his efforts to help out at special events in addition to his regular work. "He's been at all of our special functions over the years," said Stuart Orefice, director of dining services. "He's a resourceful individual and a great cook."

"He's a pleasure to work with -- he truly loves what he does," said Donna Pilenza, area manager for dining services. "He cares about doing a good job."

Pam Hersh

Hersh has been in her position since 1990, coming to the University after serving as a writer, columnist and managing editor at the Princeton Packet.

"We have all been the beneficiaries of Pam's effective efforts in earning good will for the University and building bridges between town, gown and state," Tilghman said. "Whether we take advantage of the shuttle service, go to the movies at the Garden Theater, or participate in the auditing program, Community Day events or campus volunteering opportunities, our lives have been enhanced through Pam's energetic leadership. She has worked hard, effectively and with unfailing determination on Princeton's behalf ."

Her supervisor and a colleague in the video specifically remarked on her skills at working with those both inside and outside the University for mutual gain. "If Pam were in the circus -- and there are days when she thinks she is -- she would be a cross between a juggler and a lion tamer," said Robert Durkee, vice president for public affairs. "She always has thousands of balls in the air, and she always has what seem to be ferocious animals nipping at her from all sides. She's very good at both juggling and taming."

"Pam's been a tremendous friend to facilities as well as a tremendous asset," said Michael McKay, general manager of plant and services in the Office of the Vice President for Facilities. "She's worked with us on numerous occasions to assist the state in making sure that new regulations and proposed legislation achieve the original goals more effectively as a result of her work, and also minimizing the negative impacts on the University."

Lee Nolan

Nolan has worked at the University since 1983, first as a secretary in the president's office. She joined the Office of the Dean of the College in 1988.

"In her official role, as you have seen, she juggles the excessive and often competing demands of two extremely busy deans with what one of them termed 'perfect mastery of the tasks at hand,'" Tilghman said. "Her second vitally important role consists of extending friendship, support and mentoring to countless Princetonians ranging from faculty members to parents to colleagues to students."

In the video, her supervisors par-ticularly mentioned Nolan's calm capability and pleasant demeanor. "Lee is someone who works quiet miracles every day, every week," said Nancy Malkiel, dean of the college. "She makes such a difference to students, faculty, parents and people outside the University, who remark to me time and again on what a wonderful person she is and how lucky we are."

"What a pleasure and what a relief it is to work with someone like Lee Nolan every day, " said Hank Dobin, associate dean of the college. "She's a joy to work with. She's unflappably in good spirits."

Jane Snedeker

Snedeker has worked in the University Library for nearly four decades. She came to Princeton in 1964 to work with the board of advisers, a panel of 40 faculty members charged to help freshmen and sophomores in academic matters. A year later, she joined the library staff in the bindery department. She has been in rare books and special collections since 1971.

"Her co-workers in rare books and special collections have singled her out for her efficiency, diplomacy, judgment and even temperament," Tilghman said. "These same skills and attributes, greatly valued by her library colleagues, have also been put to use in her role as chief staff support liaison with the Friends of the Princeton University Library."

Snedeker's supervisors noted her able assistance to many library patrons and her dependability. "Janie has been the face of the University to more than a generation of book dealers, collectors, staff and, most important, to tens of thousands of students, faculty and visitors," said Karin Trainer, University librarian.

"She's really the glue that holds this department together," said Ben Primer, associate University librarian for rare books and special collections. "She's the kind of person who you can depend on. She's always thinking ahead."

James Watson

Watson came to the University in 1983 to work as a master instrument maker in the Princeton Plasma Physics Laboratory. He left the University in 1989 for one year, then came back to work in the psychology department. As a wood worker and metal worker, he has helped faculty members and students in the department design equipment and then fabricate it for their research projects.

"Jim was more recently called upon to manage the long reconstruction of Green Hall," Tilghman said. "This renovation project could perhaps be described as the most complicated variation of 'musical chairs' ever conceived -- a monumental task that involved moving the labs and offices of 150 people (including faculty, staff and graduate students) multiple times while the work of the department continued unabated. And with the finish line finally in sight, morale remains high, chiefly because of Jim's skill, leadership, dedication and good humor."

Faculty members in the department commented on his caring and calm attitude. "He makes people feel very cared for in this department," Deborah Prentice, professor and chair of psychology. "That significantly improves the quality of their working lives. He really does bring out the best in people."

"Jim never gets flustered. He never gets upset. He's always ready to solve problems," said Joan Girgus, professor of psychology.



February 17, 2003
Vol. 92, No. 16
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Page one
Partnership produces sharp 'baby pictures' of the universe
Showalter inspires conversation about teaching literature

Scientists shoot for more detail from land-based devices
University launches skill-building program for biweekly staff members
Alumni Day event to include lectures by Peter Bell and William Frist

Employees honored for dedication and service
Showalter to retire; pursue trans-Atlantic journalism
People, spotlight, briefs

Nassau Notes
By the numbers: Service Recognition program
Calendar of events

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Editor: Ruth Stevens
Calendar editor: Carolyn Geller
Staff writers: Jennifer Greenstein Altmann, Steven Schultz
Contributing writers: Karin Dienst, Eric Quinones, Evelyn Tu
Photographer: Denise Applewhite
Design: Mahlon Lovett, Laurel Masten Cantor, Margaret Westergaard
Web edition: Mahlon Lovett