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Mail Services Frequently Asked Questions
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Questions? Please contact us at 609.258.1352 mailsvc@princeton.edu

Student Mail Frequently Asked Questions

Staff
• If I send something through campus mail, how long will it take?
• If I change departments, will my mail be forwarded?
• How do I send out a mailing to a list I bought (or created)?
• How do I send out a Mass Email?
• Does it cost my department to have Mail Services deliver mail instead of
the Post Office?
• Is there a general University account for FedEx or UPS or does each
department have its own account?
• How will my department get billed for metered mail?
• Will Mail Services send out international packages through a meter mail
request?
 
• What if I need to send USPS expedited or certified mail?
• How do I report lost or stolen mail?

Students
• How do you address campus mail to faculty, administrators, and staff?
• How should campus mail to students be addressed?
• How do I find out an undergraduate student's box number in Frist?
• When can I pick up my package?
• Where can I pick up my package?
• How long will it take to get my package?


Staff
If I send something through campus mail, how long will it take?
Interoffice campus mail is next day delivery.

If I change departments, will my mail be forwarded?
Please contact the department's mail liaison and notify senders directly.

How do I send out a mailing to a list I bought (or created)?
Please contact Tim Price, tp2@princeton.edu, 609.258.3115.

How do I send out a Mass Email?
Mass emails are now handled by OIT. Please contact: pu-email@princeton.edu.

Does it cost my department to have Mail Services deliver mail instead of the Post Office?
There is no cost to departments to have Mail Services deliver mail.

Is there a general University account for FedEx or UPS or does each department have its own account?
All FedEx and UPS packages are handled by each department. Please speak with your departmental mail liaison.

How will my department get billed for metered mail?
Metered mail is billed to the project grant number you indicate on the Meter Request Form (PDF).

Will Mail Services send out international packages through a meter mail request?
Yes, Mail Services will handle international mail and packages. Simply attach a meter request form with a project grant number, the number of pieces and the level of service desired.

What if I need to send USPS expedited or certified mail?
Mail services can accept USPS Express Mail, Priority Mail, and certified mail. Simply complete the applicable USPS form, and attach it to your mail along with a meter request form. Mail Services is unable to accept items that are sent registered or insured.

How do I report lost or stolen mail?
You can notify the U.S. Postal Service and the USPS Office of the Inspector General regarding lost or stolen mail by calling 1-888-USPS-OIG or 1-800-ASK-USPS. You can also fill out a complaint online at www.uspsoig.gov or www.usps.com.


Students
How do you address campus mail to faculty, administrators, and staff?
Campus mail addresses should contain the person's name, department, building and room number.

How should campus mail to students be addressed?
All undergraduate student's campus mail should be addressed by the name and box number located in the Frist Campus Center.

Addressing Format:
Student’s Name
Mailbox# Frist Center
Princeton University
Princeton, NJ ZIP
Example:
Jane Doe
xxxx Frist Center
Princeton University
Princeton, NJ 08544

xxxx = Student mailbox number

PLEASE NOTE: Every assigned mailbox number has a ZIP+4 code specific to that mailbox number. To access the ZIP+4 code for individual mailbox numbers, please click here (PDF).

How do I find out an undergraduate student's box number in Frist?
To search our database for a student's mailbox number, please enter the student's last name here, and then click on search:

When can I pick up my package?
When packages are ready for pick up, Mail Services will send an email to the recipient letting them know when and where to pick up their package. The student's TigerCard is required for pick up.

(Please note, packages sent via the USPS are marked "DELIVERED" on the USPS website when they arrive at the Princeton Post Office. However, the package may not yet be at Mail Services or available for pick up. Please wait to receive the email notification before coming to the Package Room to claim a package.)

Where can I pick up my package?


Student Package Pick-up Information
701 Forrestal Road
Mon–Fri from 8 am to 4:45 pm
Sat from 10 am to 2 pm

Frist Campus Center
Mon–Fri from 10 am to 9 pm
Sat from 10 am to 2 pm


How long will it take to get my package?
An email notifying the student is sent the same day the package arrives on campus and is available for pick-up. Students are notified immediately after Mail Services receives packages shipped Next Day Delivery via USPS, UPS or FedEx. Packages shipped via Saturday delivery are processed and available for pick-up on Saturdays at the Frist Campus Center Package Room during the academic year. Please note, packages sent Next Day Delivery shipped on a Friday will be available for pick-up the following Monday.

Winter Recess Hours 12/15–1/4/2015:
701 Forrestal Road
Mon–Fri 8am–4:45pm
Sat Closed
609.258.3444

Frist Campus Center
Package Room
Room 118
Mon–Fri 10am–4:45pm
Sat Closed
609.258.1352

Winter Recess Hours 1/5–2/7/2015:
701 Forrestal Road
Mon–Fri 8am–4:45pm
Sat Closed
609.258.3444

Frist Campus Center
Package Room
Room 118
Mon–Fri 10am–9pm
Sat Closed
609.258.1352



 

Services/General Information
Mailboxes at Frist
Addressing
Package Delivery
Administrative Mail
Services/General Information
Package Drop-Off Boxes
Mail Consultation & Analysis
Cost Savings Tips
Policies & Guidelines
USPS Office Addressing
Metered Mail
Customer Service Forms
Customer Service
Change of Address
Frist Mailbox Request
Mailbox Number/Combination
Metering Request
FAQs
Locations & Directions
About Mail Services
Mission Statement
Who We Are
Organizational Chart
Sustainability Statetment
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