Roxen CMS Support

• Request a new site
• Information Architecture Guideline
• Web Editorial Style Guide
• Standards for University Sites
• Page Naming Conventions
• Roxen Markup Structure (pdf)
• Roxen Markup Structure, version 2 (pdf)

We currently have two Roxen specific mailing lists:

• roxen-support@princeton.edu is geared towards technical support type questions and comments. (anyone subscribed can post)
• roxen-announce@princeton.edu is for latest news, outages, updates, features, and training. (only list moderators can post)

These lists are only for use by Princeton University faculty and staff.

ROXEN-SUPPORT: send an email to listserv@princeton.edu with "JOIN ROXEN-SUPPORT" in the body of the email and leave the subject blank.

ROXEN-ANNOUNCE: send an email to listserv@princeton.edu with "JOIN ROXEN-ANNOUNCE" in the body of the email and leave the subject blank.

ROXEN-SUPPORT: https://lists.princeton.edu/cgi-bin/wa?A0=ROXEN-SUPPORT

ROXEN-ANNOUNCE: https://lists.princeton.edu/cgi-bin/wa?A0=ROXEN-ANNOUNCE

We host a bi-monthly meeting of Roxen CMS users, usually held in one of the Frist multi-purpose rooms. Past meetings have discussed tips and tricks, infrastructure updates, and included demonstrations of modules and plug-ins.

Meeting updates are announced on the ROXEN-ANNOUNCE and ROXEN-SUPPORT mailing lists. We invite you to attend these upcoming meetings. Meeting times are from 1:30 - 3:00pm:

Spring 2012 meeting dates:

Feb. 15, 2012  - Frist Multipurpose Room A

May. 16, 2012 - First Multipurpose Room A (Cancelled)

Jun. 13, 2012 - First Multipurpose Room A

Roxen 5.1 Documentation

See this handout from the March 3, 2010 Roxen User Meeting for essential steps.

Walk-in support is meant to be a last resort. Please try the ROXEN-SUPPORT mailing list or open a support ticket by e-mailing roxen@princeton.edu. Make sure you have attended basic Roxen training before making an appointment. Be as specific as possible in the description of why you are making an appointment so that we can prepare to meet with you.

If you would like walk-in support, make an appointment via the Calendar for Web Development Services on the Web Appointment Scheduling System. Appointment slots close 24 hours before the available time.

1. Follow the link above and log in through CAS.
2. Find an available slot, indicated by an orange or yellow box.
3. Click on the link for that day (usually 3:00p - 5:00p).
4. On the next screen, click the plus sign to make an appointment.
5. Do not click on the “Make an Appointment” link in the left sidebar (if you do, search for “Web Development Services” as the calendar owner’s name).