Jay Dominick, VP and CIO delivers Keynote Address at SIGUCCS Conference
But It's Different Here!
Dr. Dominick gave his perspective on the art and the science of delivering IT support across a range of different Higher Ed organizations. From Big Public to the Ivy League, successful IT service organizations share many of the same characteristics, but are all different in important ways. This talk drew upon Dr. Dominick's 20 years of experience leading very different types of IT organizations.
BIOGRAPHY: Jay Dominick is Vice President for Information Technology and CIO at Princeton University. He is responsible for information technology infrastructure, administrative computing, academic and research computing and he oversees IT planning for the University. Prior to joining Princeton in 2012, he was CIO at the University of North Carolina at Charlotte. His career in Higher Ed IT began at Wake Forest University where he started as the Network Manager in 1992, becoming the University's first CIO in 1996. He has particular interests in regional high speed networking, mobile computing and electronic textbook systems. Dr Dominick holds a Ph.D. in Information Science and a BS in Mathematical Sciences from UNC Chapel Hill, an MBA from Wake Forest University and an MA from Georgetown University.
- Internet Connectivity - No outage.
- All campus data network services at the Forrestal Campus (excluding the HPCRC)
- Bomgar remote assistance appliance (oss-bomgar) Remote assistance for users
- Dev/QA Windows Server Based Services.
- All campus WiFi services, including puwireless*, eduroam, puvisitor* and test-puvisitor
- Production Windows Server Based Services.
- Dell Kace K1000 management appliance for workstation clients Kace Software Library