OIT Support and Operations Center
The OIT Support and Operations Center (SOC) provides 24/7 support to the University community for campus computing and network-related problems including netIDs and passwords, e-mail, general Office applications and much more.
Support for telephone services and University business applications such as PeopleSoft HCM/CS, Information Warehouse, LISTSERV, and Time Collection is available during normal University business hours.
The staff of the SOC also monitor the IT infrastructure to ensure that services are available around the clock.
OIT Support and Operations Center consulting is available by:
- phone: (609) 258-4357 (8-HELP)
- e-mail: firstname.lastname@example.org
- Live Chat Online from the SN@P portal or from the OIT website at www.princeton.edu/oit
The voice prompts for phone service are:
Option 3 - University Business Applications (PeopleSoft, Info Warehouse, Time Collection, Listserv)
Option 4 - Telephone trouble desk
Option 5 - University directory assistance
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