Centers of Government, Civil Service
Evaluation and Performance, Training, Rapid Results, Performance Management System, Inter-ministerial coordination
Jonathan (Yoni) Friedman
Rapid Results, decentralization, Madagascar Action plan,
Madagascar president Marc Ravalomanana won office under the slogan “rapid and sustainable development,” but by 2004, two years into his presidency, progress had been frustratingly slow. The government’s risk-averse and weakly coordinated administrative culture was hindering implementation of the president’s reform agenda. His chief of staff, Henri Roger Ranaivoson, led a pilot project, called Rapid Results, to increase rice production in four of the country’s 22 administrative regions in response to a steep drop in production that year, which, coupled with the rising global price of rice, threatened the livelihoods of millions of Malagasy. The pilot project produced some impressive and previously elusive benefits, increasing production by 60% in one critical region. Enthusiastic about the gains and intrigued by the ways the fast-paced project had challenged administrative norms, Ranaivoson, with the president’s backing, introduced the project management tool in central ministries and other regions as well as across a variety of sectors, including family planning, local tax collection and birth registration. Although a 2009 coup d’état cut off efforts to institutionalize Rapid Results, a cadre of civil servants and partnering nongovernmental organizations continued to use elements of the approach into 2012.
Jonathan Friedman drafted this case study based on interviews conducted in Antananarivo and Fort Dauphin, Madagascar, during May 2012. Case published August 2012.