City Management: Case Studies
Case studies offer detailed accounts of reform efforts in particular countries. They are based on in-depth interviews conducted by ISS researchers with the individuals at the center of reform initiatives, as well as informed observers and consultants. These case studies detail the challenges the reformer faced, the options considered, program design, implementation, obstacles encountered, strategies for success, and reformer reflections.
(Order reflects web posting date)
- Palermo Renaissance Part 3: Strengthening Municipal Services, 1993-2000
Focus Area: City Management, Getting the News Out/Managing Expectations, Countering Criminal Economies, Containing Patronage Pressures, Civil Service, Waste Management
Country: Italy
- Palermo Renaissance Part 2: Reforming City Hall, 1993-2000
Focus Area: City Management, Getting the News Out/Managing Expectations, Building a Reform Team and Staff, Countering Criminal Economies, Containing Patronage Pressures
Country: Italy
- Palermo Renaissance Part 1: Rebuilding Civic Identity and Reclaiming a City from the Mafia in Italy, 1993-2000
Focus Area: City Management, Getting the News Out/Managing Expectations, Building a Reform Team and Staff, Countering Criminal Economies
Country: Italy
- Restructuring Service Delivery: Johannesburg, South Africa, 1996-2001
Focus Area: City Management
Country: South Africa
- Defusing a Volatile City, Igniting Reforms: Joko Widodo and Surakarta, Indonesia, 2005-2011
Focus Area: City Management
Country: Indonesia
- Rebuilding Public Confidence Amid Gang Violence: Cape Town, South Africa, 1998-2001
Focus Area: City Management
Country: South Africa
- Reclaiming an Egyptian Treasure: Restoring Infrastructure and Services, Alexandria, 1997-2006
Focus Area: City Management
Country: Egypt
- From Fear to Hope in Colombia: Sergio Fajardo and Medellín, 2004-2007
Focus Area: City Management, Getting the News Out/Managing Expectations, Containing Patronage Pressures, Civil Service
Country: Colombia
- Conjuring and Consolidating a Turnaround: Governance in Bogotá, 1992-2003
Focus Area: City Management, Balancing the Central and Local, Containing Patronage Pressures, Civil Service
Country: Colombia
- Building Beira: A Municipal Turnaround in Mozambique, 2003-2010
Focus Area: City Management, Getting the News Out/Managing Expectations, Balancing the Central and Local
Country: Mozambique
- Building Civic Participation and Enforcing the Law: Qena, Egypt, 1999-2006
Focus Area: City Management, Containing Patronage Pressures, Waste Management
Country: Egypt
- Building Trust and Promoting Accountability: Jesse Robredo and Naga City, Philippines, 1988-1998
Focus Area: City Management, Getting the News Out/Managing Expectations, Building a Reform Team and Staff, Countering Criminal Economies, Containing Patronage Pressures
Country: Philippines
- A New Face for a Tired City: Edi Rama and Tirana, Albania, 2000-2010
Focus Area: City Management, Getting the News Out/Managing Expectations
Country: Albania
- Keeping Up with a Fast-Moving City: Service Delivery in Bangalore, India, 1999-2004
Focus Area: City Management, Civil Service
Country: India
- Municipal Turnaround in Cape Town, South Africa, 2006-2009
Focus Area: City Management, Civil Service
Country: South Africa
- Asserting the Presence of the State, One Step at a Time: Rio de Janeiro, Brazil, 2008-2010
Focus Area: City Management, Getting the News Out/Managing Expectations, Accountable Policing
Country: Brazil
