Civil Service
Well-functioning markets rest on strong non-market institutions. Governments administer land registries, issue identity papers and work permits, operate customs and revenue authorities, help build infrastructure, provide information and coordinate investment in essential public utilities.
On this section of the site, users can find a growing body of experience and wisdom on the challenges that often arise in making public sector institutions work. Some of the topics include: Rapid Results; Single Agency Turnarounds; and Short Route Accountability.
Latest Publications
- Opening Gateways to Nigeria: Port Governance Reforms, 2003-2007new
Focus Area: Containing Patronage Pressures, Civil Service
Country: Nigeria
- Palermo Renaissance Part 3: Strengthening Municipal Services, 1993-2000
Focus Area: City Management, Getting the News Out/Managing Expectations, Countering Criminal Economies, Containing Patronage Pressures, Civil Service, Waste Management
Country: Italy
- Building A Culture Of Results: Institutionalizing Rapid Results Initiatives In Kenya, 2005-2009
Focus Area: Civil Service
Country: Kenya
- Building Civil Service Capacity: Post-Conflict Liberia, 2006-2011
Focus Area: Civil Service
Country: Liberia
- Creating an Affordable Public Service: Tanzania, 1995-1998
Focus Area: Civil Service
Country: Tanzania
Latest Interviews
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Rajani, Rakesh
Focus Area: Civil Service
Country: Tanzania
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Msimang, Mavuso
Focus Area: Civil Service
Country: South Africa
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Travern, Yogie
Focus Area: Civil Service
Country: South Africa
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Adom, David
Focus Area: Civil Service
Country: Ghana
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Dabo, Neneh
Focus Area: Civil Service
Country: Sierra Leone
Resources, Links, and Networks
African Association for Public Administration & Management
Demstar: Democracy, the State, and Administrative Reforms
Development Leadership Program
Development Progress Stories (ODI)
Governance and Social Development Resource Center - Civil Service Reform
International Centre for Parliamentary Studies, Public Sector Reform
