Building a Reform Team and Staff: Case Studies
Case studies offer detailed accounts of reform efforts in particular countries. They are based on in-depth interviews conducted by ISS researchers with the individuals at the center of reform initiatives, as well as informed observers and consultants. These case studies detail the challenges the reformer faced, the options considered, program design, implementation, obstacles encountered, strategies for success, and reformer reflections.
(Order reflects web posting date)
- A New Approach to Managing at the Center of Government: Governor Mitch Daniels and Indiana, 2005-2012
Focus Area: Centers of Government, Building a Reform Team and Staff
Country: United States
- Surmounting State Capture: Latvia's Anti-Corruption Agency Spurs Reforms, 2002 - 2011
Focus Area: Anti-Corruption, Building a Reform Team and Staff
Country: Latvia
- Palermo Renaissance Part 2: Reforming City Hall, 1993-2000
Focus Area: City Management, Getting the News Out/Managing Expectations, Building a Reform Team and Staff, Countering Criminal Economies, Containing Patronage Pressures
Country: Italy
- Palermo Renaissance Part 1: Rebuilding Civic Identity and Reclaiming a City from the Mafia in Italy, 1993-2000
Focus Area: City Management, Getting the News Out/Managing Expectations, Building a Reform Team and Staff, Countering Criminal Economies
Country: Italy
- Instilling Order and Accountability: Standard Operating Procedures at Indonesia's Ministry of Finance, 2006-2007
Focus Area: Building a Reform Team and Staff, Civil Service
Country: Indonesia
- Building an Inclusive, Responsive National Police Service: Gender-Sensitive Reform in Liberia, 2005-2011
Focus Area: Getting the News Out/Managing Expectations, Building a Reform Team and Staff, Civil Service, Accountable Policing
Country: Liberia
- A Promise Kept: How Sierra Leone's President Introduced Free Health Care in One of the Poorest Nations on Earth, 2009-2010
Focus Area: Centers of Government, Building a Reform Team and Staff
Country: Sierra Leone
- Delivering on a Presidential Agenda: Sierra Leone's Strategy and Policy Unit, 2010-2011
Focus Area: Centers of Government, Building a Reform Team and Staff, Civil Service
Country: Sierra Leone
- Creating a 'Citizen Friendly' Department: Speeding Document Production in Jordan, 1991-1996
Focus Area: Building a Reform Team and Staff, Civil Service
Country: Jordan
- Enhancing Capacity, Changing Behaviors: Rapid Results in Gashaki, Rwanda, 2008
Focus Area: Building a Reform Team and Staff, Civil Service
Country: Rwanda
- Delivering on the Hope of the Rose Revolution: Public Sector Reform in Georgia, 2004-2009
Focus Area: Building a Reform Team and Staff, Civil Service
Country: Georgia
- Decentralizing Authority in Post-Suharto Indonesia: The Big Bang Theory, 1998-2010
Focus Area: Decentralization, Building a Reform Team and Staff, Balancing the Central and Local, Civil Service
Country: Indonesia
- Earning a Reputation for Independence: Ghana's Commission on Human Rights and Administrative Justice, 1993-2003
Focus Area: Anti-Corruption, Getting the News Out/Managing Expectations, Building a Reform Team and Staff, Containing Patronage Pressures, Civil Service
Country: Ghana
- Energizing the Civil Service: Managing at the Top 2, Bangladesh, 2006-2011
Focus Area: Eliminating Markets for Public Office, Building a Reform Team and Staff, Civil Service
Country: Bangladesh
- Building Trust and Promoting Accountability: Jesse Robredo and Naga City, Philippines, 1988-1998
Focus Area: City Management, Getting the News Out/Managing Expectations, Building a Reform Team and Staff, Countering Criminal Economies, Containing Patronage Pressures
Country: Philippines
- Reforming Without Hiring or Firing: Identity Document Production in South Africa, 2007-2009
Focus Area: Building a Reform Team and Staff, Civil Service
Country: South Africa
- Building the Capacity to Regulate: Central Bank Reform in Egypt, 2003-2009
Focus Area: Reconciling Economic Policy and Institution-Building Goals, Building a Reform Team and Staff, Civil Service
Country: Egypt
- Nurturing Democracy in the Horn of Africa: Somaliland's First Elections, 2002-2005
Focus Area: Getting the News Out/Managing Expectations, Building a Reform Team and Staff, Reducing Divisive Effects of Competition, Elections
Country: Somaliland
- Building Operational Efficiency: Document Processing in Jordan, 1996-2005
Focus Area: Building a Reform Team and Staff, Civil Service
Country: Jordan
- Promoting Peace Through Development: Assam State, India, 2001-2009
Focus Area: Getting the News Out/Managing Expectations, Building a Reform Team and Staff, Containing Patronage Pressures
Country: India
- Against the Odds: Attempting Reform in Suharto's Indonesia, 1967-1998
Focus Area: Building a Reform Team and Staff, Containing Patronage Pressures, Civil Service
Country: Indonesia
- Restoring Police Service with a Community Vision: Tanzania, 2006-2009
Focus Area: Building a Reform Team and Staff, Accountable Policing
Country: Tanzania
