Training and Documentation Services

OIT’s Business Technology Certificate Program is an employee development opportunity that prepares support staff employees to facilitate their department's business using Microsoft Office, collaboration tools and web site development software. The program culminates in a certificate of business technology proficiency.

The program’s benefits to the employee include the achievement of a valuable credential, increased capability and confidence in using technology, and the ongoing support of a “shared experience” community of program alumni.

The program benefits the employee’s manager and their department by enabling better business through more efficient and effective use of technology, providing the ability to develop and recognize staff with a valued certification, and increasing technology collaboration and teamwork among support staff.

This program is unique to OIT’s training offerings in that it involves on-the-job assignments, which are identified with input from the employee’s manager. The manager also contributes feedback on completed assignments.

To achieve the certificate, a participant must attend approximately 108 hours of classroom training and complete approximately 30 hours of assignments and two final projects over a three-year period.  Participants must have approval from their manager  to participate in the program, and the manager must agree to provide ongoing input and feedback throughout the employee's participation.

See our FAQ page for more details on how the program works and to obtain an appplication package.

See our Curriculum page for class descriptions.