AT&T Account Information Page
Welcome to the AT&T wireless account resource guide. The information on this page will guide you through the process of setting up your account and help you with decisions about service and equipment.
If your department already has an account with AT&T, we encourage you to contact and work with your department's account manager; account managers have access to our online ordering tool and will be able assist you in purchasing your equipment.
If you are a new account manager and want to access the online ordering tool for your department please fill out this form.
The University's mobile service agreements with AT&T and Verizon include several phone, mobile and data plans from which to choose. To view plan details, see:
Recommended Voice and Data Devices - International and Domestic devices
The Samsung Galaxy SIII has an 8-megapixel rear-facing camera and a 1.9-megapixel front-facing camera provide a variety of intelligent camera features and facial-recognition options. Packed with intuitive technology, the Galaxy S III brings you a uniquely personalized mobile experience without compromise. With a 4.8-inch Super AMOLED™ display, the Galaxy S III offers an expansive and brilliant viewing experience—including HD and 16:9 wider viewing angles.
The iPhone 5: The latest iPhone comes with FaceTime video calling, Maps with GPS, Visual Voicemail, Voice Calling, Recording and Editing Video and support for enterprise features like Microsoft Exchange. The iPhone combines three products in one -- a cell phone, an iPod, and an Internet device with HTML email and full web browsing.
Recommended Voice-only Devices
There are many free phones to choose from for a Voice Only Plan with a two year agreement. Due to the simplicity of the device OIT does not recommend any one make or model. Please visit the AT&T website to research the device that best suits your needs. Use the following credentials to log in:
Username – PrincetonU (case sensitive)
Password – princeton
Follow the online steps to create a new account. The website is view only and will not let you checkout and purchase a device.
Tablets and netbooks allow users to travel without an external data card. The card is embedded and needs to have a plan activated just as you would with any other service from the carrier under the Princeton University corporate plan.
Tablet buyers: There is currently a bug in the Android OS that prevents users from operating on the University WiFi network. Please bear in mind if you purchase an Android tablet and expect to use it on WiFi daily, you will not be able to. You will have to purchase a data plan from AT&T to have network access. All other functionality is fine.
External data cards allow the user the ability to move the broadband service to more than one device. This is useful for business users that have a need to connect with more than one device. (i.e. tablet, laptop, netbook etc.)
iPad with Retina Display
Tablet plans can be cancelled at any time without penalty. There is no 2 year contract.
Note: OIT negotiated with AT&T to provide the ability for iPad users to turn their service on and off throughout the year. For a penny a day you can suspend billing on your tablet. To request a suspension and to learn more please email firstname.lastname@example.org . We will need your tablet MEID number, cell number and contact information.
Data Card Plans
Data cards carry a 2 year term on discounted equipment but can be cancelled with no early termination fee.
If you already purchased the equipment and need to activate it on a corporate plan please submit this form: Equipment Activation Form
For iPad tablets, once your account is set up, you will need to follow intructions to turn your iPad data on.
Email Set Up
To activate your work e-mail on the device through our Exchange server, you should notify your department technical contact or SCAD. If you don't have on you can call our help desk at 8-4357. If you need Blackberry assistance fill out this form: Blackberry Set Up