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Transferring Your Wireless Number

Below are the three different ways to transfer an existing mobile number: 

Personal Account Corporate Account 
If an employee is authorized to carry a mobile device for University business, that device should be covered under a University corporate account. Princeton has corporate accounts with all of the major carriers. If an employee has a personal mobile phone number, and wishes to keep that number, it is possible to transfer the number to a University corporate account. 

When transferring a number from a personal account to a corporate account please consider the following:

  • If your department has an existing corporate account with the carrier we would suggest adding the new number to that account. Most departments find it best to avoid multiple invoices and have all wireless expenses on a single invoice each month.
  • In order for the transfer to be successful, the user may not be on a family plan. The user must call the carrier and (1) remove the number from the existing family plan and (2) set the number up as an individual line on the account. The user should also inform the carrier that he/she will be releasing the number to Princeton University. We recommend setting up a standard 450 minute voice plan if queried by the carrier. We can adjust your plan to suit your business needs once it is on the corporate account.
  • Depending on when the number is transferred, expect the billing to be inconsistent for a few billing cycles. There will be partial month charges on your old invoice and on the new invoice. 

To begin the transferring process, please fill out this form. If you have any questions, please e-mail mobile@princeton.edu or call 258CELL. 

Corporate Account Personal Account 

*Please note:  You will have two weeks from the time your line is released from the corporate account to call the carrier and move your number to a personal plan.  After the two weeks your number will be cancelled and you will have to start a new personal account with a new number. 
 

If an employee becomes ineligible for coverage under the University corporate accounts, he/she may wish to keep his/her mobile phone number and simply transfer the number to a personal account. It is up to each department to decide if the mobile number will be kept for further use in the department or if the employee can transfer it to a personal account. If the department allows it, the corporate number can be transferred to a personal account.

Also, some employees may have a mobile device under the University corporate account but now want to opt out of it, preferring not to have the University provide coverage. They may transfer their mobile phone number from the corporate account to a personal account.

When transferring a number from corporate to personal please consider the following:

  • When a number is transferred from corporate to personal, the employee must assume the plan and fulfill the contract upon completion of the transfer. The University will no longer be liable for any charges from that date forward.

  • Depending on when the number is transferred, expect the billing to be inconsistent for a few billing cycles. There will be partial month charges on the former University account as well as on the new consumer account that will be created.

To begin the transfer process, please fill out this form. If you have any questions please e-mail mobile@princeton.edu or call 258-CELL. 

Carrier Carrier
Many times users change devices, necessitating a switch between carriers. You can begin the process of switching your mobile number from one carrier to another by completing the Transfer Request Form.   A Telephone Services staff member will contact you for the additional information that is required by the carrier in order to complete the transaction. 

When transferring a number from one carrier to another:

  • Make sure the number you are transferring over is “out of contract.” If it is not out of contract, you will pay a termination fee to the carrier that you are leaving. e-mail mobile@princeton.edu to request an “out of contract” date if the date is not known.
  • Before filling out the Transfer Request Form  you will need the following three things:
    • An old invoice from the carrier you are leaving
    • Your new device and rate plan picked out (AT&T , Verizon , T-Mobile)
    • “Out of Contract Date”

If you have any questions please e-mail mobile@princeton.edu or call 258-CELL.