General Information
Important Phone Numbers
Emergencies
- 911
- Public Safety 8-1000 (General)
Building Services & Maintenance
- Facilities Customer Service Center (maintenance and extermination requests) 8-8000
- Facilities Manager 8-2326
Dining
- Dining Contracts (8-3460, Option 2)
- Dining Services (8-6097)
Graduate Housing Office
- General Office 8-3460, Option 3
Information
- Campus information dial 0 from any phone
- New Jersey information 411 from any phone
McCosh Health Center
- Weekdays (8-3129)
- After hours and weekends (8-3139)
Office of Associate Dean of the Graduate School
- General (8-3028)
Telecommunications
- Telephone and Voicemail issues (8-4357)
Insta-Hots
Insta-Hots are attachments to bathroom faucets that allow students to get near-boiling water immediately from the tap. A list of specific locations follows:
Graduate College
- 22nd entry - 1st and 2nd floors
- 23rd entry - 1st, 2nd and 3rd floors
- 24th entry - 1st and 2nd floors
- 26th entry - 1st and 2nd floors
- 27th entry - 1st and 2nd floors
- 28th entry - 2nd floor
- 29th entry - 1st, 2nd and 3rd floors
- 30th entry - 1st and 2nd floors
- 31st entry - 1st, 2nd and 3rd floors
- 32nd entry - 1st and 2nd floors
- 34th entry - 1st, 2nd and 3rd floors
- The public bathroom located outside the first breakfast room
- The public bathroom near the Porter’s Lodge
- The 3rd entry basement
- New Graduate College laundry room
Internet
Dorm rooms at Princeton are wired with high-speed ethernet connections, in addition to being provided with wireless internet service. You can use the Princeton website to read your e-mail, browse the Web and share files with other computers. The costs are included in your housing charges. For more information, please see the Office of Information Technology website.
Keys
One key is issued to each resident at check-in. That key must be returned at the end of the contract period. It is expected that students keep their doors locked at all times. Students should not use devices to prop the doors or attempt to hide the key in or around the room entrance.
Lost,Stolen, Unreturned Keys and Lock Changes
When a room key is reported lost or stolen or not returned at the end of the contract period, the lock on the door is changed by the University and a fee is charged to the student. When a student reports a lost key to the Housing Department, it is recommended that he or she also report the loss to the Department of Public Safety. Lock change fee details are contained in the Facilities Service catalog.
All charges are channeled through the Office of the Treasurer (loans and receivables). Cash is not accepted in the department of Housing and Real Estate Services.
Lockouts
When students are locked out of their room re-entry is provided as detailed in the Facilities Service catalog. Certain fees apply.
All charges are channeled through the Office of the Treasurer (loans and receivables). Cash is not accepted in the department of Housing and Real Estate Services.
Mail Delivery
Each resident of the Graduate College is assigned a specific mailbox by the Porter’s Lodge. Mailbox assignments and keys are not available until the beginning of the fall semester. Once mailbox assignments have been made, residents of the Graduate College should have their mail addressed as follows:
Student’s Name
The Graduate College
88 College Road West
Princeton, NJ 08540
Residents of the Annexes should have their mail addressed to the street address and room number (as indicated on the Housing contract—note abbreviations), Princeton, NJ 08540.
If a GC mailbox key is lost, report it to the Porter’s Lodge (8-3443). The lock is then changed and a lock change fee assessed to the resident. The new key is left at the Porter’s Lodge. Annex room keys open individual mailboxes at each Annex (at Dickinson and University Place).
Parking
Graduate students living in the Graduate College and Annexes are permitted to register a vehicle with Transportation and Parking Services. You will need a copy of your vehicle registration and your Housing contract to register a vehicle. You may access and print your Housing contract via the Graduate Housing website. For more information on obtaining a parking permit, please see the Transportation and Parking Services website.
Shuttle Service
Transportation and Parking Services operates a Campus shuttle. For more information, please visit the TigerTransit website.
Student Agencies
Several student-operated agencies provide housing-related services. In the fall, carpeting, furniture, futons, lamps, laundry service, lofts, refrigerator and TV/VCR rentals are all useful products or services to consider. Year-round, computer accessories, shipping and packing services and newspaper delivery are also available. In the spring, in order to facilitate students’ moves, summer storage and moving agencies are ready to serve students.
Information on each agency, its manager’s name and its phone number are listed in the Student Agency Directory and in the Campus Directory. Click Here for further information. Students should contact the agency manager listed or the student agency office.
Telephones
The University’s main number is (609) 258-3000. All student dormitory phone numbers begin with the 986 exchange (Annex residents see below).
Princeton University maintains the telephone service (dial tone) in all students’ rooms. Telephone numbers are permanently assigned to the rooms and cannot be changed or transferred. Students are responsible for providing their own touch-tone telephone. Touch-tone telephones with caller-ID capabilities are preferred. Where possible, telephone lines are placed in common areas of the room/suite. Upon arrival on campus in the fall, every student’s dorm room is supplied with a telephone jack marked “A”, which will receive incoming calls and will permit campus and local outgoing calls.
To make long-distance calls, students must apply for a personal authorization code (PAC) by completing the Student Telephone Service Agreement form included in the application packet that is sent automatically to all new students. Alternatively, you may request a PAC by visiting the Telecommunications website. Following graduate check-in, PAC numbers can be retrieved online via a secure website for all students who have completed and returned the Student Service Agreement form. The PAC allows long-distance calling only from the phone in a student’s assigned dormitory room.
Charges for long-distance calls are billed directly to the student’s PAC account. Domestic long-distance calls currently are billed at seven cents per minute. International rates are posted on the Telecommunications website. Effective October 25, 2008, students will no longer receive separate statements for telephone activity. The monthly balance will appear on the student account invoice as "Telephone Charge/Credit." Detailed transactions are available online through the Information Warehouse. Access to the datamall is via a student’s NetID, and the password is the seven-digit PAC. As indicated in the stipulations listed in the student agreement form, monthly balances 45 days past due and over $10 will be subject to PAC disconnection and a $25 reactivation fee. Once a PAC number is assigned, this number remains the same for the length of time a student resides in on-campus housing and will not change unless the PAC is lost or stolen. It is highly recommended that all incoming graduate students residing in campus housing apply for a PAC. Ownership of an assigned PAC does not obligate a student to use the PAC for long-distance calls or incur any charges unless used.
Students may choose a long-distance carrier with an 800 access number. A listing of carriers may be obtained from the Verizon Business Office by calling (800) 287-9977.
All repair calls, except telephone sets, are handled by Princeton University Telecommunications Services. During the year, routine repairs are done at no charge. However, anything that the Telephone Office considers beyond routine wear and tear is billed to the subscriber. Repair problems should be referred to the Trouble Desk coordinator at 8-1200.
Additional telephone lines may be installed if the student is willing to pay the extra monthly service charges and installation charges. Questions concerning this policy or telephone service should be discussed with the Telephone Office by calling them at 8-2440 or visiting them at the Telephone Student Services window located on the first floor of the Frist Campus Center. Information regarding telephone policies, procedures, billing, etc. can be found on the Telecommunications website.
Students who wish to have their telephone number withheld from the directory must notify the Office of the Registrar, 101 West College, in writing prior to August 1 each year. Students must submit their off-campus address and telephone number in writing to the Telecommunications Business Office, 116 Prospect Avenue, by August 1 in order to be listed in the Princeton University telephone directory.
Due to the University’s not-for-profit status and other federal regulations, students are not permitted to operate a business out of their dormitory or Annex room, nor use their telephone for business endeavors.
Individual student rooms in the Annexes are NOT provided with University extension telephones. After arrival in Princeton, many students have private telephones installed in their rooms. This can be arranged by contacting Verizon online at http://www.verizon.com/ or by calling 800-427-9977. Information about installation and service fees can be obtained directly from Verizon. Arrangements for private telephone installation cannot be made prior to your arrival in Princeton.
Voicemail
Graduate student rooms with phone numbers beginning with the 986 exchange are provided voice mail service. Multi-occupant rooms have a group voice mailbox that connects the personal voice mailboxes via a menu. Personal voice mailboxes within a group begin with a “4". Mailbox numbers are listed via the Princeton University website online directory. Setup instructions are described in the printed Campus Directory and online on the Telecommunications website.