Keyless Lock Program Lock Out Policy
Lockout Procedures for the Keyless Lock System during Academic Year, Non-break, Periods
This policy pertains to Keyless Lock Lock Outs only. If you have lost your TigerCard, please see Lost TigerCard.
Monday–Friday, Regular Business Hours
After Business Hours Requests and Weekends
Loaner Card Drop-off Locations
Fee Schedule
Monday-Friday, Regular Business Hours
During regular business hours students can obtain a loaner card from the Housing & Real Estate Services Office, 5th Floor New South.
The loaner card will provide a one-hour window for the student to gain entry into his or her building and entry into his or her dorm room. He or she is required to sign out the loaner card with the understanding that misuse of the loaner card will be treated as a Rights, Rules, Responsibilities violation akin to misuse of the University TigerCard. There will be no charge if the loaner card is returned within 24 hours at one of the drop-off locations listed below. If the loaner card is not returned within 24 hours, a $75 non-returned card fee will apply.
If a student is unable to come to the Housing & Real Estate Services Office, he or she has an alternate choice to contact Public Safety at (609) 258-1000 to request re-entry. The student will be asked to specify the circumstances preventing him or her from obtaining a loaner card from the Housing & Real Estate Services Office. There will be a $30 service fee if Public Safety is dispatched to assist in gaining re-entry.
In the case of a lost TigerCard, see Lost TigerCard for more information.
After Business Hours Requests and Weekends
Students requiring re-entry after business hours can go to Public Safety (200 Elm Drive) to obtain a loaner card. Please note that in the event of critical campus situations, delays in the administering of a loaner card may occur.
The loaner card will provide a one-hour window for the student to gain entry into his or her building and entry into his or her dorm room. There will be no charge for students who return the loaner cards within 24 hours at one of the drop-off locations listed below. If the loaner card is not returned within 24 hours, a $75 non-returned card fee will apply.
Students who are unable to come to the Public Safety office to obtain a loaner card should contact Public Safety at (609) 258-1000 to request re-entry. There will be a $30 service fee if Public Safety is dispatched to assist in gaining re-entry.
In the case of a lost TigerCard, see Lost TigerCard for more information.
Loaner Card Drop-off Locations
Housing & Real Estate Services (5th Floor New South)
TigerCard Office (A Floor New South)
Frist Campus Center Welcome Desk (100 Level)
Public Safety (200 Elm Drive)
Fee Schedule
The fee schedule for lockouts within the keyless lock system is as follows*:
Loaner Cards issued at Housing and Real Estate Services or Public Safety
$0 if returned within 24 hours
Non-returned loaner cards or cards returned after 24 hours
$75 per incident
Public Safety dispatched to assist in gaining re-entry
$30 per incident
Replacement of a lost TigerCard
$15 per incident
*A grace period without fees or tabulations will be in place from August 15 to September 30 each year and during all scheduled fire drills.
At the discretion of Housing & Real Estate Services, any student who is repeatedly locked out of his or her room will be recommended to the dean for further action. Also, any student who is found misappropriating use of the loaner card will be referred to the dean for further action.