Facilites Services
The Facilities Organization includes several departments that serve the campus. It is useful to be familiar with the workings of a few of these departments; it is particularly important to know which departments to call for specific service needs. The Facilities Service Center provides a central point of contact for the campus community. You may contact the Facilities Service Center at http://www.princeton.edu/facilities/info/services/.
- Building Services primarily provides janitorial, extermination, and moving services to the campus and manages student laundry rooms. They also provide information regarding on campus storage.
- Grounds and Building Maintenance primarily carries out the maintenance and repair of campus facilities.
- The Department of Engineering manages campus utility systems, including the central heating and chilled water plants, and manages construction and repair projects that are primarily engineering in nature.
The following information further outlines the services of the Facilities Service Center, and the building services, maintenance, and housing departments. For emergency requests after hours or on weekends, please contact Public Safety at 609-258-1000.
The Facilities Service Center provides students with care and quality service for plumbing, electrical, heating, cooling, custodial, housing, pest control, furniture and a variety of other service requests within dormitories and Annexes.
Hours: Monday - Friday, 7:30am - 5:00pm
Phone: (609) 258-8000
Fax: (609) 258-8001
Email: service@princeton.edu
You can also submit a work order online by completing an Online Work Request. For emergency requests after hours or on weekends, please contact the Department of Public Safety at (609) 258-1000.
Building Services
Building Services is responsible for the cleaning and care of the buildings on campus. Should a student have a question or problem with the following areas, call Building Services at 8-3490 or the Facilities Service Center at 8-8000.
The Facilities Department asks that students respect their janitors and treat them with dignity. The best way to do this is to be mindful that every individual’s actions have consequences. Being anything less than neat, tidy, and respectful is not acceptable.
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Bicycles are to be secured only to University-provided bicycle racks. Bicycles should not be secured to benches, light posts, trees, chain/post borders, or handrails. Interior bicycle storage is permitted in designated areas only. Bicycles are not permitted to be attached to any interior railing, placed in a hallway, or allowed to impede a means of egress. Bicycles that impede a means of egress are cut away and confiscated by the Office of Transportation and Parking Services. Bicycles attached to wheelchair ramps in any manner or presenting a safety hazard are confiscated. A fee is charged before bicycles can be reclaimed.
Bicycles are permitted inside students ’ rooms if they are placed so that they do not block or impede egress. Hooks are available for students who wish to hang their bicycles in their rooms. To obtain hooks, students should contact the Facilities Services Center at (609) 258-8000. Requests are gathered during the first few weeks of classes, and the installations are begun in mid-October on a dorm-by-dorm basis.
Extermination
Routine efforts are made to ensure that all pest problems are controlled and eliminated. However, there may be a need to control a particular pest problem in a student’s room. Should such a need arise, students should call the Facilities Customer Relations Center at 8-8000. Requests for services are handled as quickly as possible within the framework of the New Jersey Pesticide Control Regulations. The University reserves the right to require residents to vacate, relocate, or to make their personal property available for treatment, if needed to control for a pest infestation.
Residents can help reduce the incidence of pest-related requests by maintaining their rooms in sanitary condition. Food should be stored in closed containers, and garbage should be disposed of promptly.
Building Services makes every effort to respond professionally and promptly to students’ requests. All materials used to control pests are registered with and applied according to Environmental Protection Agency regulations by the pest elimination specialist. Should students have any pest-related concerns, they should feel free to discuss them with the pest elimination specialist.
Housekeeping in Public Areas
Janitorial services are provided 7:30 a.m. to 4 p.m., Monday through Friday.
During the academic year Building Services is responsible for cleaning the public areas of all dormitory buildings. Students may not remove University-owned furniture from any dorm rooms. Mattresses only may be stored if the students themselves carry it to the storage area designated by Building Services (8-3490) and return it to their room at the end of the year. Corridors, hallways, and stairwells must be clear at all times; nothing may be placed in these areas. Students who fail to keep public areas clear are cited for a fire safety violation. Students should report any problems with public areas including appliance repairs in Spelman and other dorm kitchens to the Facilities Service Center.
Laundry Rooms
There are 41 laundry rooms in undergraduate dormitories (listed below). Each is equipped with washers and dryers for Princeton University student use only. Students with questions or service problems should call the Facilities Customer Relations Center at 8-8000.
| 1903 | 1st Entry |
Hamilton |
Basement |
| 1915 | 6th Entry |
Henry |
1st entry |
| 1927/Clapp | Basement |
Holder |
basement, 13th entry |
| 1981 | 3rd and 4th Floor |
Joline |
3rd entry |
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Blair |
basement 10th entry |
Laughlin/1901 |
2nd entry |
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Bloomberg |
2nd, 3rd, 4th floor |
Little |
basement, 1st & 10th entry |
| Brown | 1st Floor Room 120 |
North C |
2nd, 3rd, 4th floor |
|
Yoseloff |
Basement |
Patton |
Tower entry - basement; 3rd entry-4th fl. |
| Bogle |
Basement |
Pyne |
4th entry |
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Dod |
Basement |
Scully |
1st , 2nd , 4th floor |
|
Edwards |
Basement |
Spelman |
building 5 |
|
Feinberg |
Basement |
Baker |
2nd, 3rd, 4th floor |
|
Fisher |
1st Floor |
Witherspoon |
basement |
|
Forbes |
basement - main & annex |
Light Bulbs
Most light bulbs in the dormitories are replaced by Building Services. If a bulb needs replacement, please call the Facilities Customer Relations Center at 8-8000.
Squirrels/Raccoons/Bats
Squirrels can easily enter through open windows; they search for food, destroy property, and, in general, annoy residents. The campus squirrels are bold and used to living among people. Students should exercise care so that they do not have any squirrels or other unwanted visitors in their living quarters, risking the possibility of being bitten. In all cases, please report any wild animal found inside a campus building to Public Safety at 258-1000.
While the likelihood of a bat, raccoon, or other wild animal found on campus being rabid is relatively low, you should always treat with caution any animal that behaves in a suspicous manner (lethargic/erratic moves), do not approach or handle the animal, and report it to Public Safety at 258-1000.
If a bat is found in your dormitory room, you should immediately report it to Public Safety at 258-1000. You should avoid contact with the bat, vacate the space, and, if possible, close doors and windows to confine the bat until Public Safety responds. Subsequently, any fruit or open food that was in your room should be discarded. Public Safety will secure the room until cleared by animal control personnel and determine who in the room may have been exposed. Important: If you awake to find a bat in your room , it should be assumed that you may have had some exposure while asleep. If you have had potential exposure, you are advised to go to McCosh Health Center for medical consultation and consideration of the need for rabies immunization. If the bat is captured and tests negative for rabies, there will be no need for immunization. If you cannot stay in your room because of pending clearance by animal control personnel, you will be offered overnight accommodations at McCosh Health Center.
Window screens in dormitory rooms and common spaces should be kept in place and in the closed position to prevent entry by squirrels and bats. Students should contact the Facilities Customer Relations Center at 258-8000 immediately to report any missing or broken screen.
Storage
The University requires that all students remove personal belongings from their rooms during the summer. Only the University furnishings that were in the room in September should remain.
There is a very limited amount of summer storage available in designated areas on campus for international students only. Space is limited to two boxes per student. International students who wish to use campus storage should contact Building Services. Other students who wish to store items can utilize storage facilities provided by the Student Storage Agency. Students should not wait until the day they must leave campus to attend to the storing of their personal belongings. Students must receive tags for all items placed in storage. The colored tags are changed yearly. Therefore, storage can only be guaranteed for one year. This storage information is subject to change.
Students should read about storage information in the check-out information available online during the May reading period. Students who have questions regarding dormitory storage should call Building Services. Information regarding the student storage and moving agencies is available from the student managers (see Campus Telephone Directory listings) and the check-out brochure.
Trash
Trash should be kept separate from recyclable materials. Trash containers must be kept in suites or rooms until ready for disposal. Full containers may be placed in the hallway for disposal but otherwise should not be kept in the hallway because of fire and safety concerns. Students in dorms equipped with trash chutes or trash rooms are expected to remove their own trash and recycling to the appropriate location. If students have any questions, they are asked to call Building Services at 8-3490 or 8-8000.
Sanitation
With many people living together in a dormitory, sanitation is vital. While the responsibility for cleaning public areas rests with Building Services, the students themselves are responsible for keeping their own rooms, kitchens, bathrooms within suites, and any facilities they use in sanitary condition. In Spelman, residents are responsible for cleaning their kitchens and placing their trash in the dumpsters located across from the Dillon weight room or the 7th entry. Should students have any concerns, they should report them to the Building Services Office immediately.
MAINTENANCE
The Grounds and Building Maintenance Department is responsible for the upkeep and repair of all campus grounds and buildings. Situations that jeopardize the health, safety, or property of residents are given priority. For service and repairs, students should contact the Facilities Service Center at 8-8000. It is open from 7:30 a.m. to 5 p.m., Monday through Friday. After hours students can leave a message for the following workday.
Students having an emergency involving a power outage, a flood, or a potentially dangerous situation at a time when the office is not open, should call the Department of Public Safety at 8-1000.
Routine service requests may also be submitted by fax (8-8001) or by e-mail using forms that are available through the Facilities Department Web site at
http://www.princeton.edu/facilities/info/services/. Fax and e-mail should not be used for emergency requests. These should always be telephoned to the Customer Relations Center or to Public Safety in order to assure an appropriate, timely follow-up.
If you feel a request for service was not given the proper attention, please contact the Facilities Customer Relations Center at 8-8000.