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Support

Support levels and methods depend on the system you are using. We support our centrally run content management systems and their standard features at no charge. Support for custom systems, special features, or website customizations is deemed fee-for-service work.

Service Offering Support Options System Website
All

Contact OIT's Support and Operations Center: 8-HELP or helpdesk@princeton.edu.

To request work on your website, fill out the Work Request Form (log in required).

 

Department Websites

(Template Drupal)

Join the Drupal-Templates Mailing List
(For Princeton University staff and faculty only. Use to ask the Princeton community questions about the Template System).

Visit AskDrupal (log in required) to ask, answer, and search for Drupal-related questions pertaining to Princeton University.

 drupal.princeton.edu

Department Websites

(Custom Drupal)

Join the Drupal-Support Mailing List
(For Princeton University staff and faculty only. Use to ask the Princeton community general Drupal questions).

Visit AskDrupal (log in required) to ask, answer, and search for Drupal-related questions pertaining to Princeton University.

Participate in Central NJ Drupal Meetups hosted by WDS. Check the University Public Events Calendar for upcoming meetings.

Lynda.com Training - log in and look for Drupal 7 Essential Training under software.

drupal.princeton.edu

Department Websites

(Roxen*)

Quick Reference Cards

Mailing Lists:
(for Princeton University staff and faculty only):

  • roxen-support@princeton.edu is geared towards technical support type questions and comments. (anyone subscribed can post) To join, send an email to listserv@princeton.edu with "JOIN ROXEN-SUPPORT" in the body of the email and leave the subject blank.
  • roxen-announce@princeton.edu is for latest news, outages, updates, features, and training. (only list moderators can post) To join, send an email to listserv@princeton.edu with "JOIN ROXEN-ANNOUNCE" in the body of the email and leave the subject blank.

*This service will end September 2019.

www.princeton.edu/roxen
Faculty / Researcher Websites

Email support: openscholar@princeton.edu

In Office Training Request Form

 http://scholar.princeton.edu/openscholar/