Collaborative software

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Collaborative software (also referred to as groupware, workgroup support systems or simply group support systems) is computer software designed to help people involved in a common task achieve their goals. It is usually associated with individuals not physically co-located, but instead working together across an internet connection. It can also include remote access storage systems for archiving common use data files that can be accessed, modified and retrieved by the distributed workgroup members.



Collaborative software is a broad concept that greatly overlaps with computer-supported cooperative work (CSCW). Some authors argue they are equivalent. According to Carstensen and Schmidt (1999)[1] groupware is part of CSCW. The authors claim that CSCW, and thereby groupware addresses "how collaborative activities and their coordination can be supported by means of computer systems".

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