IV. LEADING AND FACILITATING DISCUSSION

Many experienced instructors consider leading small-group discussion more difficult and more challenging than lecturing to a room of two hundred. The lecturer has significant control about what happens in the classroom, while the discussion leader shares control and direction with the students. The best-laid plans must yield to the never wholly predictable factors of the students' enthusiasm, their preparedness, and the general dynamics of the group.

Discussion Models: Focused and Open

Discussion sessions may be roughly divided into two categories--focused and open. Discussion sections in the natural sciences and engineering often work best when the instructor keeps them focused and structured. Tighter structure allows the instructor to cover larger amounts of material, to separate the major from the minor concepts, and to place more emphasis on review, clarification and elaboration of the lecture and course readings. In courses in the social sciences and humanities, where there is seldom one correct answer or approach, a less structured and less directed discussion format usually works best. Most often discussion sections in any field of study will require some combination of both techniques.

On Preparing

It is the night before the new instructor's first discussion class. She has looked through the reading assignment one last time, has outlined the central points to be covered in class, and has checked some (if only there were more time!) of the relevant secondary materials. She is better prepared than she ever was for any class as a student. She is tired, but as she prepares to turn in for the night, she mulls over the last detail. "What questions should I ask so that we will cover the material in the most interesting and educational manner?" Suddenly she realizes she is stumped. What if the students don't respond to her questions? What if there is just silence?
Every discussion has a life of its own; the best lesson plan in the world will not be of much use if the class is prepared and eager to take the discussion in a different direction. The best preparation for your next class may therefore take place in the preceding class or classes. Consider passing out discussion questions to your students one week in advance, giving them time to think about the important aspects of the readings or lecture -- you will find they will come into your section better prepared. Ask them to bring their own questions into class, and then begin the next class with students writing their questions on the board. Some Ads have found that making one or two students the "authority" on some section or aspect of the material that week will help to bring students into the discussion.

From Leading to Facilitating: What is Your Role?

Perhaps the most important general question the discussion leader faces is whether his/her role is to direct closely or to mediate loosely the students' contributions in class. Will you try to steer students toward certain agendas or answers? Or will you act more as facilitator, stepping back to let the class set or select goals at the outset, and encouraging them to arrive at their own conclusions in their own ways? Obviously, there is no simple answer. The following was expressed by a preceptor in English:
As a preceptor, you should talk as little as possible. You are somewhat similar to the referee in basketball, although you may at times be compelled to participate in the play. You should always keep the ball within the bounds prescribed by the reading and lecture material, and you should do everything possible by short verbal directional thrusts to keep the game moving and to obtain full coverage. Sometimes, however, the score becomes too one-sided, or the action tends to concentrate in one end of the court. Then the preceptor should jump in to rectify.
Remember that as a discussion leader, your role is very different from that of the lecturer. You can assist, clarify, and help demonstrate the major points expressed by the lecturer and through the readings, but your goal is to lead your students intoJ;ee discussion, foster understanding and stimulate intellectual growth. To accomplish these tasks, consider the following:
  • Stress the separation of major points from minor ones. Concentrate only on those parts of students' comments which relate to the agenda you have established. Let the students know why you are responding selectively to their remarks, and assure them that you are available to discuss other issues during office hours.
  • Ask more divergent than convergent questions. That is, try to steer the students toward inquiries for which a number of answers are equally valid, rather than toward those for which there is one correct answer.
  • Encourage students to hold discussions with each other, instead of expecting the ultimate response or final word to come from you. A thoughtful debate is more enriching than collective agreement.
  • Instead of your frequently summarizing the discussion along the way, ask one or two students what they think were the most important points made at each stage of the discussion.
  • Listen to what your students are saying. Consider jotting down notes while a student is talking, and refer back to these comments during the discussion or at a later point in the term. Your students will respond better to you and the class when they feel you listening to what they are saying.
  • Just before the end of the class, summarize the main points of the discussion, or ask one or two students to summarize them for you. Also, talk about your next meeting, including issues that may be discussed. At this point, you may want to ask students to bring in questions of their own.

The Art of Questioning

Good questions are the backbone of effective group discussion, but it will take time for you to learn how to ask the questions that will elicit interesting responses. The most productive questions provide openings to a variety of responses, and invite students to think about and respond at a high level to the material. Alternate between posing some questions to the entire class and addressing others to individual students. Remember too that you need to give your students enough time to respond. Don't give the answer yourself or change the subject by asking another question. In fielding questions, make sure you listen closely. If a student's question is vague, ask him/her to clarify the communication. Don't do the work for them! When students ask you questions, ask other students to respond. Do whatever it takes to stimulate a group discussion. Here are some of the most common types of questions.

The Playground Question
The Focal Question
The Brainstorm Question

The Playground Question -- Here the instructor designates a carefully chosen aspect of the material for intensive study (the "playground"). This kind of questioning encourages the students to choose freely their own concepts or themes in dealing with the material.
Examples:
"Let's see if we can generalize about the play as a whole from the nature of the opening lines. "
(Instructor reads a sentence from the novel under study.) "Well, that's a very rich sentence. . .there's a lot there. . .OK, what's there?"
The Focal Question -- Students are asked to choose from among a limited number of positions or viewpoints, and to support their views in discussion. They are thus more guided conceptually than by the Playground Question, but less restricted in the material they may bring in to substantiate their positions.
Examples:
So where is this wild boy better off? In the forest where he started, or in civilization being socialized?"
"Is Ivan Illych a victim of his society, or did he create his problems by his own choices?"
The Brainstorm Question -- Here the structure is thematic: the title is derived from the brainstorming technique, which encourages participants to generate a large number of ideas on a single topic in a short space of time. The question should deliberately encourage all kinds of ideas or opinions, while the theme delimits the range of what is appropriate.
Examples:
"What possibilities are there for refuge in A Farewell to Arms?"
"What kinds of things is Hamlet questioning, not just in his soliloquies, but broadly throughout the whole play?"
The kinds of questions discussed above are likely to stimulate good discussion. The following types, by contrast, are usually not productive:

The General Invitation
The Shotgun Question
The Analytic Convergent Question
The Quiz Show Question

The General Invitation -- This is a Playground Question that has lost its boundaries. It encourages a wide range of response, but the arena of discussion is so broad and vague that there is insufficient direction. Students are likely to get confused or keep quiet because they aren't sure what is "really" being asked.
Examples:
"What about the lecture?"
"Any comments on Plato?"
The Shotgun Question -- These are really multiple questions which pack in several weakly related sub-questions all in one breath or ask for radically different kinds of thinking. They often seem to be fired off in the hope that one fragment will hit something. Unfortunately, the confusion which results is usually inhibiting to students. In many cases the individual questions which make up the Shotgun Question would be valuable if the instructor would simply wait between questions instead of throwing them out all at once.
Examples:
"So, we're talking about the fact that everybody's roles are changing, we've mentioned religion and education, how did religion and education during this period affect these changes, or how did the changes affect the kind of religion and education people had?...Let's start with religion...have women always had a divine place in religion?

"How do you interpret what the narrator tells you about the hero? What do you make of his return from law school? Why did he decide he didn't really expect too much?"
The Analytic Convergent Question -- These questions can elicit complex, analytical thought, but tend or seem to aim at a single correct answer. Discussion is likely to be short lived because students sense a "right or wrong" atmosphere, or because active thinking will stop when one answer is labeled as correct by the instructor.
Examples:
"So in this story, when (is) the point of truth for Kurtz?"
"What was the most important reason for the revolution's failure?"
The Quiz Show Question -- While questions of this type produce excitement on daytime television, they may well create an impoverished intellectual atmosphere because they are factoriented, single-answer, convergent questions which, not surprisingly, produce the least discussion of all.
Examples:
"What was the name of the institution?"
"He talks about envying one character. Who was it?"

Dealing with ''Difficult'' Students

You can probably recall from your own undergraduate experience one or two students who tried to monopolize classroom discussion, or the student who tried to intimidate the professor by challenging his/her authority, or who refused to take part in class discussion, either because of unpreparedness or plain shyness. Perhaps you were one of these students yourself. Now that you are the instructor you must be prepared to deal constructively with these students in order to keep your class on track.
How do you control the overly talkative student?
How do you draw out the shy student?
What about the lazy student?
How do you respond to the student who keeps challenging you?
A Class for All the People
How do you control the overly talkative student, including the one who tries to capture the sole attention of the preceptor?
You will need to make it clear to the overly talkative one(s) that the floor belongs to everyone. Thank the talkative student for his comments, but then divert the conversation to other members of the class, calling on specific students by name if need be. Ask other members of the class to answer his question. If the student still does not take the hint, talk to him privately. Explain your position clearly: although the student's comments in class are valid and welcome, he must allow others to participate as well. Also stress the fact that listening to other students is an important feature of the discussion format. Because overly talkative students may often be insecure, you want to avoid personally attacking them; tactfully point out the situation and work together toward a solution.

How do you draw out the shy student?
Clearly shy students need extra encouragement to participate in class. If you encounter such students, try to bring them into class discussion by asking questions (easier ones at first to help boost confidence). Encourage students to relate classroom discussions to their own experiences. Also, students will feel more connected to you and the class if you try to make eye contact with them. If you still do not make any headway, talk to the student privately. Explain why class participation is an integral part of the course and that it will count in your final evaluation. Ask if there are reasons why the student does not participate. If there are, you might be able to help by discussing the problem, or you might suggest a range of other resources such as tutoring sessions or an appointment with a Dean or a Director of Studies and, if you are certain that it is appropriate, the University counseling service.

What about the lazy student?
Allstudents must be held to the standards of the class. If a student does not meet these standards -- i.e., arrives at class late, misses classes without an excuse, fails to do the reading and written assignments -- you must meet with that student as soon as possible. If the student needs additional help with the material, suggest a tutor, or invite the student to meet with you during your office hours for extra help. Let the student know that her unpreparedness for class affects the entire class since time is taken away from the prepared students by discussing material that has already been covered in the past. The student's courseload may be too heavy during the current term, in which case the student should take the matter up with a faculty advisor, Director of Studies, or Dean.

How do you respond to the student who keeps challenging you?
If a student is in the habit of disrupting your class by arguing irrelevant points, or challenging everything you say to try to boost his ego, you should talk to the student out of the class during office hours. Be frank. Point out examples of the disruptive style, and try to agree on a solution that you can both live with. The student may not agree with the general approach of the course (which is okay) but needs to understand that the approach of the course is not likely to change, and that the student should consider adjusting his/her expectations in order to derive some benefit from the course. If a student asks a question in class to which you do not have an answer, don't be afraid to say so and that you will need time to find the answer. If someone asks an irrelevant question that requires a lengthy explanation, suggest some resources which the student could use to find the answer, or suggest a meeting with you during your office hours. Be firm, but not confrontational.
All of the problem situations above need to be dealt with as quickly as possible so that one or two problem students do not create a problem class, precept, or lab for you. Do not make the mistake of avoiding them in hopes that they will correct themselves. At times you may want to talk to the course head directly about a problem student. The professor may want to meet with the student personally, or talk to the student's advisor, Director of Studies, or Dean of the College. Keep in mind, however, that sometimes you may be waging a losing battle, and after exhausting all attempts to change your teaching strategies, or the student's behavior, you may be forced to concede that the situation is out of your control. Do not despair. In most cases, your efforts will pay off, and you will find that your class as a whole will function better.

A Class For All the People
Your students bear at least half the burden for making the class productive and interesting, and each student should be held responsible for the conduct and content of discussions. As their teacher, however, you should try to create a climate of equal opportunity for participation.
Your teaching style and class management should show your students that rudeness, interruptions, and ignoring or dismissing other students' contributions will not be acceptable. On a broader level, it is true in American class rooms generally that men tend to dominate, or try to dominate discussion, and that teachers unconsciously direct their questions -- and their approval toward men discussants. You can create a better climate for discussion by asking all your students the same kinds of questions and spreading your attention, responsiveness and approval around to all members of the class -- men and women, majority and minority students. Certainly avoid speaking or presenting material as if no women or persons of color or international students are present. And even if by chance none are, this should not prevent you from bringing in important perspectives or materials related to gender, or ethnicity, or other cultures. In these ways you can demonstrate that your class is for all the students.