SCI : Vendor Contact Information
 
 
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Order Status
Purchase Information
Cancel your Order
Support

Order status

Once you receive your confirmation email from either Apple or Dell, you may check your order status online using the order number included in your confirmation email.

Apple Order Information: www.apple.com
Dell Order Information: www.dell.com

Purchase Information

For purchase-related information not available on the SCI web site, please contact the appropriate SCI vendor.

As a reminder, SCI bundles are only available through the SCI website. Orders placed directly through the manufacturer will not include Princeton related software, custom configuration or extended warranties.

 

Apple
800-800-2775
8:30 AM to 5:30 PM EST, Monday-Friday

Dell
800-274-7799, ext. 7266409

For other SCI information, please call the OIT Help Desk at 609-258-4357, or email sci@princeton.edu.

Cancel your Order

Please wait until you receive your order confirmation from the manufacturer with your order number and customer number, and then call the manufacturer to cancel.

 

Apple
800-800-2775
8:30 AM to 5:30 PM EST, Monday-Friday

Dell
800-274-7799, option #4

Once your order has been cancelled by the manufacturer, contact the OIT Help Desk with your order information, and we will remove your previous purchase from our system.

Support

As a Princeton student, you are encouraged to contact the OIT Help Desk at 609-258-4357 for all support issues.

Dell: online at support.dell.com, or call 1-800-695-8133
For International Dell support, see http://www.dell.com/content/topics/global.aspx/services/en/prog_portables

Apple: online at www.apple.com/support, or call 1-800-800-2775
For international Apple support, see http://docs.info.apple.com/article.html?artnum=304398




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Last updated on June 13, 2006 by sci@princeton.edu