Name: Satellite TV programming

Brief description:  

Applicable charges: None

Eligible customers: Faculty, students, and staff

Hours of service or availability: Channels are telecast year-round;.

Location: Wherever a television is connected to the campus broadband (q.v. campus cable and TigerVideo)

Requests for service, problem reports, compliments or complaints go to: 8-3196 or media@princeton.edu

Required of customers: Requests for educational programming should be made a week in advance.  Customer is responsible for appropriateness and quality of content of programming requested, per university-approved guidelines.

Restrictions affecting service: Limited to reception of foreign language programming and educational programming (see also teleconference downlinks).
Priorities for scheduling programming: academic first, then student activity, and last, general interest

Performance standards: SCOLA and a selection of foreign language stations are regularly available.

Special requests for educational programming (e.g. NASA or other foreign services) are honored as possible with one week's notice

Satellite outages are corrected in two weeks or less, depending on scope of problem

Satellite programming can be taped on request for instructional purposes, within copyright/fair use guidelines

CIT will: Publicize availability of services.

Maintain system for satellite downlinking and internal televising.

Schedule events and deliver programming signal as scheduled.  

Update and distribute TV guidelines annually, in collaboration with University counsel (URL: http://www.princeton.edu/~ims/scr8.html )

Measures of success:

Record of known uses of services: special programming requested and delivered; tapes made and delivered.

(Recorded use of routinely provided satellite services would require survey of customers.)  

Record of outages of satellite programming.  

Goals for service improvement:

Increase publicity of service for instructional purposes, and thereby increase instructional use of satellite programming.

Survey faculty annually on use of and desire for satellite programming services.

FTEs: 0.45

Keywords: university television programming; satellite programming; instructional television