Learning Philosophy

To ensure that real learning takes place and endures, we emphasize and encourage a holistic approach by integrating both formal and informal elements. We believe that the most effective way to learn and develop a new skill or behavior is to apply and practice it on the job and in real life situations.

Our learning and development philosophy is built upon how individuals internalize and apply what they learn based on how they acquire the knowledge. We rely on the 70/20/10 formula* that describes how learning occurs:
  • 70% from real life and on-the-job experiences, tasks and problem solving. This is the most important aspect of any learning and development plan.
  • 20% from feedback and from observing and working with role models.
  • 10% from formal training.

We believe that the key elements to a successful learning process include both the 70/20/10 formula and how individuals internalize and apply what they've learned. 

Read more about the learning process.

* 70/20/10 learning concept was developed by Morgan McCall, Robert W. Eichinger and Michael M. Lombardo at the Center for Creative Leadership and is specifically mentioned in The Career Architect Development Planner, 3rd edition, by Michael M. Lombardo and Robert W. Eichinger. 

We can help you choose the learning opportunity that’s right for you or your department. Just call or send us an e-mail. We’re here to help!