Emotional intelligence

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Emotional intelligence (EI) is the ability, capacity, skill; or, in the case of the trait EI model, a self-perceived ability to identify, assess, and control the emotions of oneself, of others, and of groups. Different models have been proposed for the definition of EI and there is disagreement about how the term should be used.[1] Despite these disagreements, which are often highly technical, the ability-EI and trait-EI models (but not the mixed models) enjoy support in the literature and have successful applications in various domains.

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